LTL Logistics Coordinator

Join Our Team at Lean Solutions Group (LSG)!

Lean Solutions Group (LSG) is a next-generation solutions provider combining AI-driven automation, industry expertise, and tech-powered talent. Built in the demanding Supply Chain sector, our model now supports 600+ clients across multiple industries, powered by 10,000+ employees in five countries. We help businesses achieve immediate efficiency, long-term resilience, and scalable growth by integrating intelligent technology, optimized processes, and high-performance teams.

At LSG, we believe in your talent and your potential. Join a multicultural, people-first environment where you can grow, sharpen your skills, and unlock new career opportunities. Here, every day brings fresh challenges, collaboration, and purpose.

Our Mission: Transform business challenges into lasting success through purpose-built teams, technology, and expertise.

Our Vision: A world where people, empowered by technology, turn any challenge into a catalyst for growth.

Position DescriptionThe LTL Logistics Coordinator supports daily operations by managing Less-Than-Truckload (LTL) shipments, maintaining accurate carrier and freight records, and delivering professional customer service. This role is ideal for individuals with 1–2 years of LTL freight experience who thrive in a fast-paced environment. Key responsibilities include utilizing TMS platforms to monitor shipments, collaborating with internal account and sales teams, and proactively resolving operational or service issues.

Functions

• Oversee day-to-day execution of LTL freight shipments and monitor delivery progress.
• Validate and update shipment records, tracking status, and load documentation to maintain high accuracy.
• Respond promptly and professionally to customer inquiries, providing clear updates and status reports.
• Leverage Transportation Management Systems (TMS) and Microsoft Office applications to track metrics and update systems.
• Collaborate closely with carrier sales, account management, and leadership teams to ensure smooth freight operations.
• Identify potential delays or service issues, troubleshoot problems proactively, and escalate complex concerns appropriately.
• Perform other daily operational support tasks and administrative duties as required by immediate supervisors.

Qualifications and Requirements

• 1 to 2 years of prior hands-on experience in LTL freight operations.
• Bachelor’s degree in Business, Supply Chain, Logistics, or a related field preferred (or equivalent practical work experience).
• Strong written and verbal communication skills with a customer-centric mindset.
• Solid understanding of LTL, truckload, and multimodal freight solutions.
• Strong organizational and prioritization capabilities in a dynamic, high-volume environment.

Technical Skills

• Proficiency in Transportation Management Systems (TMS platforms).
• Computer literacy in Microsoft Office Suite (Excel, Outlook, Word).

Core Competencies

1. Customer Service Orientation: Builds trust with clients through clear, timely, and supportive communication.
2. Attention to Detail: Ensures data integrity across shipment records, billing updates, and documentation.
3. Problem Solving: Proactively resolves logistics issues and escalates complex challenges effectively.
4. Team Collaboration: Works seamlessly with account managers, carrier sales, and leadership.
5. Adaptability: Thrives under pressure while balancing competing priorities in a fast-paced setting.
6. Accountability: Takes full ownership of daily operations, task execution, and service commitments.