Lucie Training & Sales Enablement Associate

Who you are

• The ideal candidate is an experienced facilitator, coach, and communicator who is passionate about adult learning, sales excellence, and empowering agents to succeed
• 5+ years of experience in Sales Training, Sales Enablement, Learning & Development, or Sales Operations
• Professional fluency in English and Spanish, with exceptional written, verbal, and presentation skills in both languages
• Demonstrated experience designing and delivering instructor-led and virtual training programs
• Experience coaching sales professionals, agents, brokers, or partner organizations
• Strong presentation and facilitation skills with the ability to engage audiences of varying experience levels
• Experience creating sales enablement content including presentations, training guides, videos, and digital learning resources
• Ability to simplify complex insurance, healthcare, and technology concepts into actionable learning
• Experience using webinar platforms (Zoom, GoToWebinar, Teams, etc.) and Learning Management Systems (LMS)
• Strong project management, organization, and stakeholder management skills
• Proficiency in Microsoft Office, Google Workspace, and presentation software
• Health insurance related experience including familiarity with ACA Marketplace Insurance and ancillary/supplemental insurance
• Experience in fast-paced environments

What the job involves

• The Bilingual Sales Trainer & Enablement Associate is responsible for designing, delivering, and continuously improving sales training and enablement programs that drive agent performance, and platform adoption
• Serving as the primary bilingual trainer for the organization, this role develops and delivers engaging learning experiences in both English and Spanish for internal teams, agency partners, and external stakeholders
• This position partners closely with Sales, Marketing, Product, and Operations to translate complex insurance and technology concepts into practical, results-driven training
• You will report into the Head of Lucie Marketing
• Partner with Sales leadership to design and deliver tailored content, advanced demos, and strategic training sessions that directly improve win rates and deal velocity
• Operationalizes Sales Leadership strategies by designing and executing targeted training demos for agents, while channeling field insights back to executives to refine corporate objectives
• Support sales efforts through creation of tailored materials, demos, and leading trainings
• Work to drive platform adoption by building targeted training and onboarding programs
• Support creation of webinars and lead webinars for Lucie and Trove in both English and Spanish
• Compile, organize, and maintain carrier training resources for internal and external use
• Assist with all webinar logistics including scheduling, platform setup, registration, live facilitation, and post-session follow-up
• Drive participant engagement through interactive formats including Q&A, polling, scenario-based learning, and live demonstrations
• Track webinar performance metrics and share insights and recommendations
• Collaborate with marketing to align training and enablement initiatives with broader brand and campaign strategies
• Compliance with all applicable laws and regulations
• Other duties as assigned