Lumberjack Feud Kitchen Supervisor

About Top Concepts

Top Concepts takes pride in Creating OMG Experiences for our employees, guests and community. We aim to equip, empower and encourage our team for ongoing success through internal programs and community involvement.

Check out more about us on our website https://topconcepts.us/

Visit our Benefits Page to see our jaw-dropping benefits!

JOB OVERVIEW

“PIC” Kitchen Supervisor — Buffet Boss of the Feud

So you want to run the kitchen? Grab your apron and your game face — this is the role that keeps the whole buffet fed, the whole crew fired up, and the whole crowd hollerin' for seconds.

As the PIC (Person-In-Charge), you're the ringmaster of Lumberjack Feud's buffet kitchen — the one making sure every dish is hot, every station is stocked, and every guest walks away with a real OMG Experience. This entry-level supervisory role is all about leading your team, keeping food safety locked down tight, running the Industrial Smoker like a pro, and keeping the buffet line moving smoother than a greased log roll. You will report directly to the Kitchen Manager.

️ KITCHEN OPERATIONS — RUN THE LINE LIKE A CHAMP

➔ Supervise food preparation and buffet setup.

➔ Keep dishes replenished to par all through service — no empty pans on your watch.

➔ Monitor food presentation and portion control.

➔ Own the opening and closing duties, start to finish.

➔ Jump in and help with cooking and plating whenever the line needs you.

➔ Help cook, clean, and run the Industrial Smoker — this is where the magic (and the brisket) happens.

➔ Proctor training classes when called on — pass the torch to the next generation of kitchen crew.

STAFF SUPERVISION — LEAD YOUR LUMBERJACK CREW

➔ Guide and support your team using appropriate corrective action — coach 'em up, don't tear 'em down.

➔ Assign daily tasks and breaks, and keep an eye on performance.

➔ Train new staff on buffet procedures and hygiene standards.

➔ Keep the teamwork strong and the communication positive — plus quarterly IDLPs.

FOOD SAFETY & HYGIENE — CLEAN KITCHEN, HAPPY GUESTS

➔ Enforce cleanliness standards per health regulations, PPE included — no exceptions.

➔ Monitor food temperatures and storage practices like a hawk.

➔ Ensure proper labeling and rotation (FIFO — First In, First Out).

➔ Run routine cleanliness checks on equipment and workstations.

INVENTORY & STOCK CONTROL — NEVER RUN OUT MID-SHOW

➔ Track ingredient usage and cut down on food waste.

➔ Report low stock levels to management before it becomes a problem.

➔ Help receive and check deliveries.

➔ Keep perishables and dry goods properly rotated and stored.

CUSTOMER SERVICE SUPPORT — DELIVER THE OMG EXPERIENCE

➔ Handle buffet-related concerns fast — minimum of 5 guest surveys per seating.

➔ Keep every food station clean, stocked, and picture-ready.

➔ Coordinate with Box Office staff so service flows without a hitch.

➔ Resolve guest complaints with a smile and a solution.

➔ Know your allergens inside and out — full knowledge required, no guessing.

SKILLS & QUALIFICATIONS — WHAT YOU BRING TO THE FEUD

➔ Basic culinary training or relevant kitchen experience — smoker knowledge is a big plus.

➔ Solid knowledge of food safety and sanitation standards.

➔ Strong organizational and time management skills.

➔ The ability to lead and motivate a small team like a true team captain.

➔ Great communication with both your crew and your Managers on Duty.

➔ A fast-paced, under-pressure environment doesn't rattle you — it fuels you.

WORK ENVIRONMENT — THIS AIN'T A DESK JOB

➔ Fast-paced buffet kitchen, full of action.

➔ Requires standing for long periods and heavy lifting — bring your stamina.

➔ Scheduling includes early mornings, evenings, weekends, and holidays

The pay range for this role is:
18 - 18 USD per hour(Lumberjack Feud)