Luxury Hardware Sales Support Associate

Role Details

• Department - Sales
• Location - Boca Raton or Hollywood showroom, based on business needs
• Reports To - Sales Leadership + GM/President
• Role Focus - Dedicated administrative and client-follow-up support for the sales team

About MILLERS

MILLERS have been thriving since 1971. It is a luxury hardware and plumbing showroom built on exceptional quality, impeccable high-level service, experience, and extraordinary design. We believe people-to-people relationships matter more than transactions.

Our culture values a motivated mindset, vision, inclusion, teamwork, loyalty, community, innovation, excellence, and a willingness to lift each other up. Our clients, designers, and trade partners are our professional friends and should ALWAYS feel welcomed, heard, respected, and genuinely cared for at every interaction.

The Sales Support Associate unites those values & culture to life by keeping the sales team organized, responsive, and prepared to deliver a polished, personal showroom experience.

Position Summary

The Sales Support Associate is the administrative backbone of the sales team.

The person in this position supports multiple salespeople with the behind-the-scenes work that keeps client relationships, proposals, paperwork, orders, and follow-up moving forward.

The right person is overly organized, patient, people-oriented, and comfortable being pulled in several directions while staying calm and accurate. They enjoy speaking with people in-person and is comfortable speaking by phone, following through on details, and helping a busy team deliver a caring, high-touch experience.

Industry experience is helpful but not required. A willingness to learn our products, systems, and way of serving clients is essential.

Sales Team Support Responsibilities

Provide reliable day-to-day administrative support to multiple sales representatives, helping them stay focused on client meetings, product selections, proposals, and relationship building.

Prepare, organize, print, scan, upload, and maintain sales paperwork, forms, proposals, supporting documents, and client records with accuracy and discretion.

Complete data entry and updates in company systems; keep notes, statuses, contact information, and documentation current and easy for the team to locate.

Expected hours: No less than 40.0 per week

Benefits:

• Health insurance
• Paid time off
• Paid training
• Parental leave

Work Location: In person