Luxury Retail Assistant

Founded in 1989, we are an Edinburgh-based brand redefining everyday luxury through timeless design and considered craftsmanship.

With stores across the UK and a reputation worldwide, our success is built on the passion of our people and a culture that values expertise, collaboration and a shared commitment to excellence.

Kiltane is also proud to be a Living Wage Employer.

This is an exciting time for a luxury retail assistant to join our team and grow with us to be a part of something truly exceptional.

About the job

We are recruiting a full-time Luxury Retail Assistant for our Kiltane store inBuchanan Street, Glasgow. We are looking for someone who is fully flexible to work on a rota of 7 days per week.

This is a 35 hour contract.

As a luxury retail assistant, you will join our team sharing a passion for Kiltane and striving to provide excellent customer service to all customers.

About you:

• Previous experience in a luxury retail environment (beneficial)
• Speaks Mandarin, Cantonese or Korean (beneficial)
• Able to work well with others & approach others easily
• Dedication to provide high standard of customer service
• Excellent communication skills
• Ability to work in a fast-paced environment
• Able to prioritise and multitask well in a busy environment

Key Responsibilities:

• Providing excellent customer service
• Processing payments and returns
• Ensuring the shop floor is fully stocked and well presented
• Accepting and cross-checking daily deliveries
• Maintain knowledge of all out products and textiles

We Offer:

• Permanent employment (subject to 3 months’ probation period)
• 28 days annual leave and 1 public holiday (25th December)
• Employee discount
• Staff training

Unfortunately due to the high number of applications we receive, we're unable to feedback to applicants that have not been selected for interview stage.