Luxury Sales Associate

About Us

Jill Platner Jewelry and Sculpture creates sterling silver and 19k gold pieces inspired by the natural world. For more than 30 years, the brand has handcrafted timeless, organic, and sustainable jewelry in its New York City studio. Each piece is made by skilled artisans who emphasize craftsmanship, durability, and distinctive design. The showroom at 165 Crosby Street in SoHo offers an intimate, gallery-like environment where clients can experience the collection in person. Applicants will join a small, creative team dedicated to high-quality work and personalized client engagement.

Role Description

The Luxury Sales Associate is a full-time, on-site role based in New York, NY at the Jill Platner showroom in SoHo. In this position, the associate greets clients, provides knowledgeable guidance on jewelry and sculpture pieces, and offers an elevated, personalized sales experience. Day-to-day responsibilities include presenting collections, answering product and care questions, processing sales and returns, and maintaining accurate point-of-sale and client records. The associate keeps the showroom clean, organized, and visually aligned with brand standards, supports merchandising and display updates, and assists with inventory checks and restocking. This role may also involve coordinating special orders, supporting small events or trunk shows, and building long-term client relationships through attentive service and follow-up.

Qualifications

• Client service and sales skills, including the ability to build relationships, listen actively, and provide tailored product recommendations in a luxury retail environment.
• Strong communication skills, with clear, professional verbal and written abilities and comfort engaging with diverse clients and colleagues.
• Attention to detail and organization, including accurate handling of transactions, inventory, and documentation in a showroom or boutique setting.
• Interest in jewelry, design, and craftsmanship, with the ability to learn and share the brand's story, materials, and care instructions confidently.
• Ability to work on-site in New York, NY, standing for extended periods, managing a steady flow of clients, and supporting occasional events.
• Collaborative mindset and reliability, including punctuality, integrity, and a willingness to assist with tasks beyond core sales duties.
• Prior experience in luxury retail, jewelry, or art gallery sales is strongly preferred; familiarity with point-of-sale systems and basic computer skills is beneficial.
• Availability for a full-time schedule, including weekends, holidays, and peak shopping periods as needed

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Application Question(s):

• Ability to work full weekends

Experience:

• retail luxury goods: 2 years (Preferred)
• POS: 2 years (Required)

Work Location: In person