Luxury Sales Executive

Luxury Sales Executive

Location: Mumbai

Employment Type: Full-Time

If you love engaging with discerning customers and creating memorable luxury experiences, wed love to meet you.

Key Responsibilities

• Deliver an exceptional luxury shopping experience to every customer.
• Understand customer preferences and recommend jewellery that best suits their needs.
• Achieve individual and showroom sales targets through consultative selling.
• Generate new business through networking, client referrals, outbound calling, and creative lead generation initiatives.
• Convert walk-in customers into long-term loyal clients.
• Build and nurture relationships with HNI and premium clientele.
• Conduct timely follow-ups for repeat purchases, festive occasions, anniversaries, and referrals.
• Maintain accurate customer records and update CRM systems.
• Coordinate orders from sale to delivery while ensuring outstanding customer satisfaction.
• Stay updated on jewellery trends, diamonds, gemstones, certifications, and luxury retail practices.
• Support visual merchandising, inventory management, and showroom presentation.
• Represent the Mehta Sons brand with professionalism, elegance, and integrity.

What Were Looking ForExperience

• Minimum 3 years of experience in luxury or premium retail sales.
• Experience from any of the following industries is preferred:
  • Luxury Jewellery
  • Luxury Fashion
  • Premium Watches
  • Luxury Automobiles
  • Hospitality
  • First-Class / Premium Cabin Crew
  • Other premium customer-facing luxury brands

Skills

• Excellent communication skills in English (additional languages are an advantage).
• Strong consultative selling and negotiation skills.
• Exceptional customer service and relationship-building abilities.
• Proven experience handling premium or HNI customers.
• Comfortable using CRM systems and digital productivity tools.
• Well-groomed, confident, and highly professional.
• Strong attention to detail with excellent problem-solving skills.

Added Advantage

• Familiarity with AI productivity tools such as ChatGPT, Microsoft Copilot, Gemini, or similar platforms.

If youre passionate about luxury retail and have the ability to build meaningful client relationships while delivering exceptional customer experiences, wed love to hear from you.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.