M365 Administrator

Daily Responsibilities:

• Manage L2 incident tickets and service requests within defined SLAs.
• Monitor M365 health dashboards and resolve service availability alerts daily.
• Administer Microsoft Defender policies and investigate security alerts for endpoints.
• Manage user identities, access permissions, and group memberships in Entra.
• Deploy and manage Intune policies for mobile devices and laptops.
• Ensure seamless integration of M365 security logs with SOC.
• Execute license migrations and user data transfers to new subscriptions.
• Maintain Microsoft Defender for Identity (MDI) configuration for on-premises AD.
• Analyze M365 and Azure logs to troubleshoot complex technical issues.
• Facilitate Windows OS upgrades to Enterprise editions.
• Generate weekly usage reports and security compliance posture for management.
• Provide technical support for M365 Outlook, Teams, and Office applications.

Additional Responsibilities:

• Create and update technical documentation for internal knowledge base systems.
• Conduct user awareness training sessions for new M365 feature adoption.
• Build strong personal relationships with new customers and build rapport with their users
• Assist in the rollout and configuration of Microsoft 365 Copilot.
• Support internal audits by providing evidence of security policy compliance.
• Coordinate with Microsoft OEM support for resolving complex L3 issues.

Technical Capabilities:

• Should have minimum BE/B Tech/MCA Degree
• With minimum 03 years of relevant experience in M365 solution &Valid Certification in M365 Components or MCSA.
• Should have good communication skills.

interested please call me on 7893980188

Note: Only immediate joiners

Work location: Manesar