MAC Engineer

MAC Engineer
Experience: 5+ Years
Location : Mumbai ( Near CST)

Key Responsibilities Apple Device Management

• Deploy, configure, and support macOS, iOS, and iPadOS devices.
• Manage Apple devices using JAMF Pro, Apple Business Manager (ABM), and MDM solutions.
• Perform software installation, patch management, OS upgrades, and device security compliance.
• Troubleshoot hardware and software issues related to Apple devices.
• Manage user accounts, permissions, and device enrolment.

Network & LAN Administration

• Monitor and troubleshoot LAN, Wi-Fi, VPN, and internet connectivity issues.
• Configure and support network switches, routers, access points, and firewalls.
• Diagnose network performance issues using standard networking tools.
• Coordinate with ISPs and third-party vendors for network-related incidents.
• Ensure network uptime and availability across office and plant locations.

IT Support & Operations

• Provide L2/L3 support to VIP user.
• Maintain asset inventory and documentation.
• Support conference room technologies, video conferencing, and collaboration tools.
• Ensure adherence to cybersecurity policies and endpoint security controls.
• Participate in IT infrastructure projects, audits, and technology upgrades.

Required Qualifications

• Bachelors degree in computer science, Information Technology, or related field.
• Apple Certified Support Professional (ACSP) or equivalent Apple certification.
• 5-8 years of experience in Apple device administration and IT support.
• Hands-on experience with JAMF Pro, Apple Business Manager, and Microsoft 365.
• Strong understanding of TCP/IP, DNS, DHCP, VLANs, Wi-Fi, Switching, and Routing.

Preferred Skills

• Experience with Cisco, Aruba, Fortinet, Sophos, or similar network technologies.
• Knowledge of Active Directory, Azure AD (Entra ID), and Microsoft Intune.
• Familiarity with cybersecurity best practices and endpoint protection solutions.
• Experience supporting executive leadership and VIP users.

Key Competencies

• Strong troubleshooting and analytical skills.
• Excellent communication and stakeholder management.
• Ability to work independently and manage multiple priorities.
• Customer-focused approach with high attention to detail.

Pay: ₹800,000.00 - ₹1,000,000.00 per year

Benefits:

• Flexible schedule
• Paid sick time

Work Location: In person