Mac Support Technician 1

• Syracuse

• Information Management & Technology

• Full-time

• Opening on: Sep 17 2026

• IMT-Customer Support

• State of New York

• Instructional Support Technician, NSSL3

• 91268

• UUP (State University Professional Services Unit)

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Job Summary:

Install, troubleshoot and repair Mac hardware and software applications. Installations include new devices, departmental moves and migrations from existing computers. Research and resolve hardware and software problems as necessary. Troubleshoot connectivity problems with client devices, network printers, files servers and host systems.

Minimum Qualifications:

Bachelor's degree and a minimum of one year of experience to include Mac support and customer service or equivalent combination of education and experience, plus excellent interpersonal skills required.

Work Days:

Monday through Friday 8:00am to 4:30pm

Message to Applicants:

Recruitment Office: Human Resources

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.