MacBook Processing Operator

Brief Description Ready to be a part of a game-changing team that thrives on defying the impossible?

About PCS Wireless Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resell market, both from a business and a consumer perspective.

Today, PCS is a recognized global leader, powering the secondary market. At PCS, we buy and sell mobile devices and products worldwide through partners and programs by breathing new life into old devices effectively extending the device lifecycle up to 5X and beyond. We collaborate with industry giants in consumer electronic manufacturing, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 clients. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.

Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun while doing it!

Job Description As a MacBook Processing Operator, you will be responsible for processing MacBook devices through various stages of inspection, testing, cleaning, software updates, labeling, packing, and finished goods preparation. This role is based onsite at our Japan facility and requires strong attention to detail, basic computer skills, and the ability to accurately follow work instructions and quality standards in English.

You will use internal systems to verify product information, update device status, record accessories, and ensure each MacBook is processed accurately and efficiently. This role plays an important part in maintaining product quality, meeting production goals, and ensuring devices are prepared according to company, customer, safety, 5S, and ESD requirements.

Job Responsibilities

• Accurately process MacBook devices in the computer system, including product verification, data entry, and status updates.
• Inspect, clean, label, and prepare MacBook devices and related accessories for finished goods.
• Diagnose, update, and perform final testing on MacBook devices in accordance with applicable work instructions, quality standards, and customer requirements.
• Record accessories received and ensure all product information is accurate and complete.
• Pack prepared MacBook devices according to quality and shipping requirements.
• Report damaged shipments, device issues, missing accessories, or process deviations to the immediate supervisor.
• Support the receiving, movement, and distribution of incoming and outgoing products.
• Follow directions from the direct supervisor and complete assigned tasks in a timely and accurate manner.
• Meet established objectives related to lead time, quality, productivity, and Key Performance Indicators.
• Maintain a clean, organized, and safe workstation in accordance with 5S standards.
• Follow ESD guidelines and wear required Electrostatic Discharge protection when handling electronic devices.
• Communicate relevant updates, issues, or concerns to the immediate supervisor.
• Take responsibility for the quality, accuracy, and consistency of work performed.
• Perform other related duties that may reasonably be required as part of the role.

Requirements Who You Are:

• High school diploma or equivalent preferred.
• Fluent English communication skills required, including the ability to understand written and verbal work instructions.
• Basic computer skills required.
• Ability to use Microsoft Office and internal computer systems.
• Strong attention to detail and accuracy.
• Self-motivated with the ability to work independently and as part of a team.
• Comfortable working hands-on with MacBook devices and other electronic products.
• Ability to work assigned shifts and overtime as needed, in accordance with local labor requirements.
• Ability to meet productivity, quality, and lead time expectations in a production environment.

We Are Seeking People Who

• Act like owners.
• Are continually raising the bar.
• Are sincerely open-minded and willing to examine their strongest convictions with humility.
• Nurture and embrace differing perspectives to make better decisions.

What's In It For You

• Competitive pay.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• Comprehensive benefits package.

We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.