Machinery Service Technician

Service Technician – Tingalpa, Brisbane QLD
Omni Packaging Pty Ltd

Omni Group is seeking a hands-on and motivated Service Technician to join our growing QLD team. This role is focused on preventative maintenance, servicing, and technical support of packaging equipment across customer sites.

Key Responsibilities:

• Conduct preventative maintenance and servicing at customer sites
• Diagnose faults and carry out repairs (onsite and in workshop)
• Set up and test new and returned equipment
• Complete detailed service reports within 24 hours
• Identify follow-up work and prepare quotations
• Provide clear and professional communication to customers

Success in this role looks like:

• Up to 15 services completed per week
• Timely and accurate service reporting
• Strong customer relationships and satisfaction
• Identification of additional service opportunities

Skills & Experience:

• Experience in preventative maintenance or similar role
• Strong mechanical aptitude
• Excellent customer service and communication skills
• Ability to work autonomously and in a team
• High attention to detail

Requirements:

• Current driver’s license
• Physically fit and reliable
• Limited electrical license(preferred but not required)

At Omni Group, we pride ourselves on delivering exceptional service and building long-term customer relationships. You’ll be joining a supportive team with opportunities to grow and develop.