Magento Developer

About the Role

We are looking for a Magento Developer who is passionate about troubleshooting, debugging, and providing technical support for large-scale e-commerce systems.
This is a hands-on technical support engineering role focused on diagnosing, resolving, and preventing complex issues in Magento/Adobe Commerce environments.
If you have strong Magento development skills and are open to transitioning into a technical support-oriented career path, this role is for you.

Key Responsibilities

• Act as the primary technical contact for Magento application issues, incidents, and performance problems.
• Diagnose, troubleshoot, and resolve issues across the stack — application, web server, and database layers.
• Work extensively with Linux-based environments to analyze logs, processes, and configurations.
• Manage and optimize Magento hosting environments involving Apache/Nginx, PHP-FPM, MySQL, Redis, and Elasticsearch.
• Handle networking and infrastructure components — including DNS configurations, SSL certificates, CDN integrations, and reverse proxies.
• Collaborate with developers, DevOps, and cloud teams to reproduce and resolve critical issues.
• Monitor system performance, automate diagnostics, and identify root causes of recurring incidents.
• Document fixes, maintain internal knowledge base articles, and suggest improvements to enhance customer experience.

Required Skills and Experience

• 2+ years of hands-on experience in Magento (Open Source or Adobe Commerce) development or implementation.
• Strong command over PHP, MySQL, HTML/CSS, and JavaScript within the Magento ecosystem.
• Excellent understanding of Linux command line, shell scripting, and server administration.
• Working experience with Apache or Nginx web servers — configuring vhosts, SSL, redirects, caching, etc.
• Familiarity with network-level concepts — DNS, CDN, SSL/TLS, load balancing, and firewalls.
• Ability to analyze application logs, web server logs, and error reports.
• Strong debugging mindset with a focus on root cause analysis.
• Excellent communication and collaboration skills for interacting with clients and internal teams.

Good to Have

• Exposure to Adobe Commerce Cloud, AWS, or Azure environments.
• Understanding of CI/CD pipelines, Git, and containerization (Docker/Kubernetes).
• Familiarity with performance optimization and security hardening for Magento.

Who Should Apply

• Magento Developers looking to expand into a technical support or site reliability path.
• Engineers who enjoy problem-solving, system diagnostics, and performance tuning more than feature development.
• Candidates who take ownership, communicate clearly, and thrive in high-impact support environments.

Job Type: Full-time

Pay: ₹800,000.00 - ₹1,000,000.00 per year

Application Question(s):

• What is your current CTC ?
• What is your expected CTC ?
• What is your notice period ?
• Are you willing to work in a Magento Technical Support role ?

Work Location: In person