Magic Care Manager Klang

Key Responsibilities

• Conduct branch and site visits as required.
• Monitor branch and RS performance on a daily, weekly, and monthly basis.
• Manage branch assets and operational records.
• Prepare weekly and monthly performance reports.
• Attend and participate in monthly MCM meetings.
• Identify, evaluate, and support the setup and training of new SMCs.
• Develop branch action plans and provide operational solutions.
• Monitor RC and retention performance.
• Collaborate with EM on filter consignment matters.
• Support sales activities and any ad hoc assignments requested by HQ.

Requirements

• Diploma, Advanced Diploma, Bachelor's Degree, or equivalent in Business Studies, Administration, Management, or a related field.
• Minimum 2 years of relevant working experience.
• Experience in customer service, branch operations, or a similar role is preferred.
• Good written and verbal communication skills in English and Bahasa Malaysia.