Randstad Enterprise

*W2 Contract Only*
Job Title:
Mail &amp; Building Services Coordinator
Contract Length:
10 Months / Start ASAP
Hours:
Monday-Friday 9:00-5:00pm with one hour unpaid lunch break (35 hours max per week)
Location:
Fully on-site at Long Island City office (27-01 Queens Plaza N, Long Island City, NY 11101)
Pay Rate:
$32.00/hr.
The Mail &amp; Building Services Coordinator is responsible for supporting day-to-day workplace operations, mail services, shipping and receiving activities, employee workplace experience, and facility service delivery. This position serves as a liaison between employees, business stakeholders, vendors, and the Integrated Facility Management (IFM) team to ensure the efficient operation of office facilities and workplace services.
The role coordinates mail operations, facility-related service requests, vendor activities, conference room support, employee moves, workplace communications, and building operations while maintaining a safe, functional, and service-oriented environment.
The position supports operational excellence through proactive issue identification, vendor coordination, reporting, and continuous improvement initiatives.
Primary Responsibilities:
Mail &amp; Shipping Operations:
<ul>
<li>Process outbound domestic and international parcels and envelopes utilizing approved shipping systems to meet daily carrier deadlines.</li>
<li>Ensure customs documentation, commercial invoices, certificates, and other required shipping documentation are accurately completed for international shipments.</li>
<li>Receive, sort, distribute, and process incoming mail, courier deliveries, and packages.</li>
<li>Maintain shipping records and provide shipment tracking, proof of delivery documentation, and delivery status updates.</li>
<li>Monitor and replenish mailroom, shipping, and packaging supplies as required.</li>
<li>Completed required hazardous materials shipping training and ensure compliance with all federal transportation regulations.</li>
<li>Ensure shipping procedures comply with FAA, DOT, carrier, and company requirements.</li>
<li>Monitor and order when necessary, all domestic and international shipping supplies.</li>
<li>Coordinate and follow up with vendors to expedite Domestic and International mailings.</li>
<li>Perform other tasks and projects as directed by the Mail Office Manager and Director of Facilities.</li>
</ul>
Additional Job Responsibilities:
<ul>
<li>Conduct daily facility walkthroughs to identify operational, maintenance, housekeeping, safety, and workplace concerns.</li>
<li>Coordinate the resolution of building-related issues through the IFM service provider and appropriate vendors.</li>
<li>Monitor service requests through the facility management platform and ensure issues are resolved within established service levels.</li>
<li>Maintain awareness of ongoing maintenance activities and communicate impacts to business stakeholders.</li>
<li>Assist with office opening and closing procedures, building readiness inspections, and operational checks.</li>
<li>Support workplace events, employee activities, and special projects as assigned.</li>
<li>Partner with building engineering teams on HVAC, lighting, plumbing, environmental, and comfort-related concerns.</li>
<li>Coordinate with IFM vendors including janitorial, engineering, security, mail services, pest control, and specialty contractors.</li>
<li>Monitor vendor performance and escalate recurring service deficiencies to management.</li>
<li>Perform additional duties and special projects assigned by management.</li>
</ul>
Minimum Experience Required:
<ul>
<li>3-5 years of experience in mail services, facilities, workplace services, hospitality, corporate office operations, or a related field.</li>
<li>Experience working in a corporate office environment supporting facility operations.</li>
<li>Experience coordinating vendors and service providers preferred.</li>
</ul>
Education:
<ul>
<li>High School Diploma or equivalent required.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong customer service orientation.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Ability to prioritize multiple tasks in a fast-paced environment.</li>
<li>Strong organizational and problem-solving skills.</li>
<li>Proficiency in Computer applications.</li>
<li>Ability to work collaboratively with employees, vendors, and IFM partners.</li>
<li>Knowledge of workplace safety practices and facility operations.</li>
<li>Experience with shipping systems and package tracking technologies.</li>
</ul>

Mail & Building Services Coordinator

Mail & Building Services Coordinator

This job is no longer available

Talents

Recruiters

About