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Mail and chat support

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Onsite

Mail and chat support

JANEX LOGISTICS PRIVATE LIMITED

Mail and chat support

2 months ago

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Important information


Contract type:

Permanent

Location:

Tamil Nadu, India

Work mode:

Onsite

Published on:

4 September 2026

What they need


Responding to customer inquiries via email and online chat promptly and effectively. Troubleshooting and resolving customer issues with products or services. Providing detailed product information and addressing customer questions. Escalating complex issues to appropriate departments when necessary. Maintaining accurate records of customer interactions and transactions. Participating in training sessions to stay updated on product knowledge and customer service techniques. Collaborating with team members to improve customer service processes and efficiency.

Pay: ₹18,796.00 - ₹43,040.66 per hour

Benefits:

  • Paid time off
  • Provident Fund

Work Location: In person

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