Excel maritime & logistics private limited
Mail and chat support
25 days ago
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Important information
Contract type:
Permanent, Part time
Location:
Tamil Nadu, India
Work mode:
Onsite
Published on:
26 September 2026
What they need
Responding to customer inquiries via email and online chat promptly and effectively. Troubleshooting and resolving customer issues with products or services. Providing detailed product information and addressing customer questions. Escalating complex issues to appropriate departments when necessary. Maintaining accurate records of customer interactions and transactions. Participating in training sessions to stay updated on product knowledge and customer service techniques. Collaborating with team members to improve customer service processes and efficiency.
Pay: ₹18,800.00 - ₹33,800.00 per hour
Benefits:
- Paid time off
- Provident Fund
Work Location: In person
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