Mail & Package Delivery Agent

Overview:

The purpose of this position is to distribute all US Postal Service mail and parcels to Castle Hills’ residents, in a quality and efficient manner. This position requires a valid driver’s license and a clear driving record to perform the duties of the job. There are no supervisory responsibilities but may assist in directing the work of a temporary worker, as necessary. Staff assigned to this position must have great time management skills, work in a team environment as well as adapt to new processes and procedures which affect the work they do.

Responsibilities:

· Deliver mail and parcels to the residents of Castle Hills 5 days a week; up to 6 days a week when volume requires

· Retrieve outgoing mail from resident’s mailbox and bring back to the Mail Center for Post Office pick up

· Scan all trackable parcels “delivered” when leaving at resident’s home

· Distribute communication notices from Castle Hills Mail Center

· Maintain quality controls to assure accuracy of work

· Perform searches and varied follow up actions for delayed or missing mail or parcels

· Return incorrectly addressed, miss-delivered or forward mail to the Mail Center, for the U.S. Postal Carrier

· Greet and assist customers with questions about postal services, guideline and Castle Hills Mail Center procedures

· Report any unusual circumstances concerning mail delivery, including the condition of mail and parcels, mailboxes, work related injuries and safety concerns

· Perform general cleanup of company vehicle daily

· Complete and submit a Weekly Vehicle Inspection Report

· Performs all other duties as requested

Usual Duties and Requirements of a Castle Hills Carrier

· The United States Postal Service (USPS) handbook entitled City Delivery Carriers'--Duties and Responsibilities, states that "the accurate and speedy routing of mail is one of the most important duties of a carrier; you must be proficient at this task". This holds true for the position of Castle Hills Carriers as well.

· Before the Carrier’s begin their route, he/she must inspect their vehicle for fuel, air pressure in tires, notable damage, etc.

· There will be trays and/or tubs of mail that have been distributed to the Carrier’s work area by a Castle Hills Mail Clerk the previous day. The Carrier’s day begins by loading his vehicle with mail. These tubs or trays of mail can weigh 30 or more pounds. This mail must be lifted and transported by the carrier to their assigned vehicle for distribution using a 2-wheel dolly or cart.

· After delivering all the mail, the carrier must return to the Mail Center, retrieve their packages, and load the items into their assigned vehicle for delivery

· The delivery routes are park and loop routes, which consists of parking and "looping” delivery up one side of the street and then back down the other side. The Carrier must be carrying their mail in their hands and possibly via a satchel; normally hanging over their shoulder filled with up to 35 lbs. of additional mail and/or parcels. The carrier returns to their vehicle when completing each park and loop, then moves the vehicle to the next park and loop point.

· These ’park and loops' can subject the carrier to all types of terrain from concrete to sand to mud, from hilly to flat grounds, rugged rock filled paths, or normal street sidewalks. Naturally, the carrier performs all these duties in all types of weather. Their park and loops may expose them to walking on snow- or ice-covered terrain, as well as rain-soaked ground cover.

· As a letter carrier, there are many physical duties and requirements. The carrier is required to be able to lift 50 pounds - in the office or while on the street. Duties require constant bending, twisting, stooping, lifting, and climbing stairs or hills in all types of weather. All these duties expose the carrier’s body to constant pressure upon the feet and knees and upper and lower body. On average days this may take from approximately 8 to 10 hours of continuous standing, twisting, turning, and reaching above the shoulder.

Job Skills and Requirements:

· Communication: Speak with others using clear and professional language. Listening, talking, and understanding is especially important to the job

· Dexterity: Work fast to sort volumes of mail and parcels. Having good hand/eye coordination is important for this position

· Stamina: Carriers spend much of their day on their feet, and will need strength to manage mail and large or heavy boxes

· Organizational Skills: Distribute mail in a way so that delivery is error free and fast

· Time Management: Must be punctual, eliminate wasted time, adhere to their daily schedule, and meet performance metrics

· Ability to read and analyze information

· Follow both written and oral instructions

Special Working Conditions:

Activity Continuous Intermittent Hours Daily

Lifting/Carrying 10 Pounds 50 Pounds 8 or More Hours

Sitting 4 or More Hours

Standing 6 or More Hours

Walking 6 or More Hours

Climbing 2 or More Hours

Kneeling 2 or More Hours

Bending/Stooping 2 or More Hours

Twisting 4 or More Hours

Pushing/Pulling 2 or More Hours

Simple Grasping 8 or More Hours

Fine Manipulation 8 or More Hours

Reaching Above

Shoulder 2 or More Hours

Driving a Vehicle 6 or More Hours

Temperature Extremes All types of weather 8 or More Hours

High Humidity 6 or More Hours

Fumes/Dust 3 or More Hours

Carrier may be required to work 8 to 10 hours per day, or longer, as service needs require.

Carrier may be required to lift to 50 lbs. from floor to waist height or higher.

Education:

High school graduate or equivalent

Some college preferred

Qualifications

• Must be 21 or older to apply
• Valid driver's license and clean driving record
• Proven experience as a delivery driver
• Strong time management skills to ensure timely deliveries
• Ability to perform heavy lifting and manual handling tasks
• Excellent customer service skills to interact positively with clients
• Familiarity with commercial driving and box truck operations
• Experience moving logistics

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Work Days:

• Every weekend
• Monday to Friday

Experience:

• Delivery driver: 1 year (Required)

Language:

• English (Required)

Ability to Commute:

• Lewisville, TX 75056 (Required)

Work Location: In person