Mail & Package Processing Clerk

Company Description PAKMAIL USA is a package and freight delivery company serving residential and business customers across the United States. The company provides packing, shipping, and logistics solutions for parcels of all sizes, with a focus on reliable service and customer care. Its operations are based out of Montclair, Virginia, and it works with multiple carriers to offer flexible shipping options. Team members at PAKMAIL USA support a fast-paced environment where accuracy and efficiency are essential for on-time deliveries and satisfied customers.

Role Description The Mail & Package Processing Clerk is a part-time, on-site role based in Greenville, SC. This position focuses on receiving, sorting, and processing incoming and outgoing mail and packages, ensuring accurate labeling, documentation, and routing. The clerk assists customers at the counter with mailing options, shipping forms, package drop-offs, and inquiries, while maintaining a professional and courteous manner. Daily tasks include weighing parcels, preparing shipping labels, verifying addresses, organizing inventory in storage areas, and monitoring shipments for timely dispatch. The role also involves keeping workstations and sorting areas clean and orderly, following safety and security procedures, and collaborating with team members and supervisors to meet service standards.

Qualifications

• Strong attention to detail and accuracy in sorting, labeling, and recording mail and packages.
• Customer service skills, including clear communication, active listening, and a professional demeanor in face-to-face interactions.
• Basic computer and point-of-sale (POS) skills for entering shipment data, printing labels, and processing payments.
• Physical ability to stand for extended periods and lift, carry, or move packages within reasonable weight limits.
• Reliability and time management skills to handle multiple tasks and meet dispatch deadlines.
• Familiarity with shipping carriers, postal regulations, or logistics operations is a plus.
• High school diploma or equivalent preferred; prior experience in mailroom, retail, warehouse, or shipping/receiving is beneficial.