Mail Clerk (Full-time - M-F)

Overview Mail Clerk - Baltimore, MD (Direct Hire- Full Time, M-F) IST Management Services is sourcing for a direct hire, full-time, Mail Clerk position in Baltimore, MD. This position will work full time hours per day in a financial institution mail room.

IST is a rapidly growing business process outsourcing (BPO) company and the largest American privately-owned facilities management company. Founded in 1997, the company is a two-time recipient of the Human Resources Professional Excellence Award granted by the Society for Human Resource Management. We observe a business professional dress code. Must be willing to cross train for potential advancement opportunities!

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus Incentives

Hours: Monday through Friday, 11:00 AM to 7:30 PM (need flexibility to potentially cover earlier shifts when needed)

Compensation: While the compensation for this position is finally dependent upon the candidate’s experience/qualifications, the approximate compensation for this role will be $17.00 to $18.00 USD per hour.

NOTE: As a requirement of this position, the client will perform an extensive review of applicant credit history. Applicant must be able to meet client standards to fill position.

Responsibilities Key Responsibilities may include:

• Operating mailing, copy and fax equipment; Handling mail/copy/legal documents
• Providing high levels of customer care and a friendly, cooperative attitude
• Typing correspondence, filing, copying, data entry, word processing, sending and receiving faxes, sorting mail and other administrative tasks as assigned; Shipping & Receiving; Updating employee lists
• Pick-up and deliver mail, parcels, copy jobs and faxes to customers; Lift large bundles of mail, overnight packages and shipments of paper; Handle time-sensitive material like confidential, urgent packages
• Demonstrate flexibility in satisfying customer demands in a high volume production environment; Consistently adhere to business procedure guidelines
• Take direction from supervisor or site manager; Participate in cross-training
• Maintain all logs and reporting documentation; attention to detail; Adhere to all safety procedures;Perform other tasks as assigned

Qualifications Job Requirements:

• High school diploma or equivalent (GED)
• Customer service related experience preferred Hospitality/ Retail/ Restaurants
• Professional appearance and demeanor; Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment; Competency in performing multiple functional tasks
• Ability to meet employer's attendance policy; A valid driver’s license and reliable transportation to and from work
• Capable of lifting up to 55 pounds; Willingness to cross-train for other job functions

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [email protected].

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.