Mail Clerk/Receptionist

Full job description

Why Join Affinity Injury Law

Affinity Injury Law is a rapidly growing plaintiff personal injury law firm dedicated to providing exceptional legal representation and outstanding client service throughout New Jersey. Our team combines compassionate client advocacy with operational excellence, leveraging technology, standardized workflows, and collaborative teamwork to deliver exceptional results for every client.

As Affinity continues to grow, we are seeking talented professionals who want to grow with us, make a meaningful impact, and help shape the future of our organization.

We are committed to investing in our people by creating opportunities for professional growth, recognizing exceptional performance, and fostering an environment where every employee can make a meaningful impact.

Overview

We are seeking a friendly, organized, and dependable Mail Clerk / Receptionist to join our Operations Department.

This position serves as the first point of contact for clients, visitors, and business partners while managing the firm's incoming and outgoing mail, document processing, and general administrative support. The ideal candidate is professional, detail-oriented, customer-focused, and thrives in a fast-paced office environment.

Job Type: Full-Time / Onsite

Responsibilities

• Greet clients, visitors, and vendors in a professional and welcoming manner.
• Answer and direct incoming telephone calls promptly and courteously.
• Receive, sort, scan, and distribute incoming mail, packages, and deliveries.
• Prepare and process outgoing mail, certified mail, overnight shipments, and courier deliveries.
• Scan and electronically organize incoming correspondence within the firm's document management and case management systems.
• Maintain reception and lobby areas to ensure a clean and professional appearance.
• Monitor and replenish office and kitchen supplies as needed.
• Assist with copying, scanning, filing, and general administrative tasks.
• Coordinate conference room scheduling and prepare meeting spaces when necessary.
• Assist attorneys, paralegals, legal assistants, and operations staff with administrative support as needed.
• Maintain confidentiality of client information and firm records.
• Perform other administrative duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, administrative assistant, office clerk, or customer service experience preferred.
• Professional appearance and excellent interpersonal skills.
• Outstanding verbal and written communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Experience with legal case management software is a plus.
• Bilingual (Spanish) is a plus but not required.

Compensation

The base salary for this position will be determined during the interview process and will vary based upon experience, qualifications, and overall fit.

In addition to base compensation, Affinity Injury Law offers a comprehensive benefits package for eligible employees.

Benefits

• Medical Insurance
• Paid Time Off
• Paid Holidays
• Professional Development Opportunities
• Collaborative Team Environment
• Career Growth Opportunities

Equal Opportunity Employer

Affinity Injury Law is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable law.

No phone calls or agencies, please.

Affinity Injury Law is not accepting unsolicited resumes from search firms or staffing agencies. Any unsolicited resumes submitted will become the property of Affinity Injury Law, and no placement fee will be paid.

Benefits:

• Health insurance
• Paid time off

Work Location: In person

Pay: $24.97 - $30.07 per hour

Expected hours: 28.5 per week

Work Location: In person