Mail Processing Specialist

Position Summary

Micro-Biz Consulting & Services LLC (MBCS) helps micro-businesses access affordable digital tools and services, including website development, marketing, business process management, and automation. We are looking for a detail-oriented Mail Processing Specialist to support the handling of business correspondence, documents, and incoming and outgoing mail. This position also assists with organizing digital records and routine administrative information to help keep daily operations efficient. No previous experience is required, and training will be provided.

Responsibilities

• Receive, sort, and organize incoming mail, letters, and packages.
• Prepare outgoing correspondence, envelopes, and packages for mailing.
• Review mailing addresses and labels to ensure information is accurate.
• Scan, upload, and organize documents in digital folders.
• Enter basic correspondence and mailing details into company records.
• Distribute documents and mail to the appropriate team members.
• Maintain organized files for business communications and administrative paperwork.
• Track incoming and outgoing items and follow up on missing information when needed.
• Prepare shipping labels and arrange routine mail or package pickups.
• Monitor office and mailing supplies and notify the team when replenishment is needed.
• Help maintain orderly workspaces and secure document storage.
• Assist with general administrative tasks related to business operations and recordkeeping.

Qualifications

• High school diploma or equivalent required.
• Strong attention to detail and organizational skills.
• Basic computer skills, including email, document handling, and data entry.
• Ability to follow written instructions and maintain accurate records.
• Good communication skills and a dependable work attitude.
• Ability to handle routine tasks independently and collaborate with a team.
• Responsible handling of business correspondence and confidential information.
• No previous experience required; training provided.

Preferred Qualifications

• Comfortable using digital tools and learning new software.
• Interest in small-business services, technology, or office administration.
• Ability to manage repetitive tasks while maintaining accuracy.
• Willingness to assist with different administrative duties as business needs change.

Benefits

• On-the-job training.
• Supportive and collaborative work environment.
• Opportunity to develop administrative and digital document-management skills.
• Exposure to business process management and technology-enabled operations.
• Opportunities to learn new processes and take on additional responsibilities.

Pay: $22.50 - $23.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person