Mail Services Manager

Job Overview

We are seeking a dynamic and highly organized Mail Services Manager to lead our mail and courier operations. In this vital role, you will oversee the efficient handling, processing, and distribution of all incoming and outgoing mail within our organization. Your leadership will ensure that our communication channels remain seamless, timely, and secure. This position offers an exciting opportunity to coordinate with multiple departments, optimize mail workflows, and enhance overall office efficiency through exceptional organizational skills and proactive management.

Duties

• Manage daily mailroom operations, including sorting, processing, and distributing incoming and outgoing correspondence
• Supervise mailroom staff, providing training and support to ensure accurate and efficient service delivery
• Coordinate with courier services, postal carriers, and internal departments to schedule pickups and deliveries
• Maintain detailed records of all mail transactions using Microsoft Excel and other Office tools
• Ensure compliance with security protocols for sensitive or confidential materials
• Oversee inventory of mailing supplies and equipment, placing orders as needed to prevent disruptions
• Communicate clearly with team members and stakeholders in English and Turkish to facilitate smooth operations

Requirements

• Proven experience in office administration or mailroom management with strong organizational skills
• Excellent communication skills in both English and Turkish
• Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, and IT systems relevant to office management
• Demonstrated customer service skills with a positive attitude toward internal clients and external vendors
• Strong administrative experience with attention to detail in record-keeping and reporting
• Ability to multitask effectively in a fast-paced environment while maintaining accuracy
• Knowledge of postal regulations, courier services, and security procedures is preferred

Join us as a Mail Services Manager to play a crucial role in maintaining the backbone of our internal communication system. Your leadership will ensure that our mail operations run smoothly, securely, and efficiently—supporting the overall success of our organization.

Pay: £37,909.87-£58,089.28 per year

Benefits:

• Casual dress
• Employee mentoring programme
• Health & wellbeing programme

Work Location: In person