Mailing Operations Associate

Job Summary

Mail Box Express is hiring a Mailing Operations Associate to support daily mailing, shipping, packaging, and customer service operations. This role assists with preparing mail and packages, processing shipments, maintaining accurate records, organizing supplies, and ensuring efficient service for customers.

Common Job Roles

• Mailing Operations Associate
• Mail Services Associate
• Shipping and Mailing Associate
• Postal Services Associate
• Mail Processing Associate

Key Responsibilities

• Receive, sort, process, and organize incoming mail and packages
• Prepare, package, label, and stage outgoing shipments
• Assist customers with mailing, shipping, and packaging services
• Verify addresses, shipping details, and required documentation
• Process approved shipping and mailing transactions accurately
• Operate computers, scanners, postage equipment, and other office equipment as trained
• Maintain accurate shipment, transaction, and customer records
• Stock packaging materials, mailing supplies, and shipping products
• Keep work areas clean, organized, and secure
• Follow company procedures for privacy, security, customer service, and safe package handling

Requirements

• Previous mailing, shipping, retail, warehouse, postal, or customer service experience is an asset but not required
• Strong communication and organizational skills
• Basic computer and data-entry proficiency
• Strong attention to detail and accuracy
• Ability to lift and move packages safely
• Reliable, punctual, and comfortable working in a fast-paced environment

Preferred Skills

• Experience with shipping, mailing, or package-processing systems
• Familiarity with postage equipment and shipping documentation
• Strong customer service and problem-solving abilities
• Good time management and recordkeeping skills
• Ability to work effectively as part of a team

About the Company

Mail Box Express provides mailing, shipping, packaging, and related customer services designed to support individuals and businesses with their everyday delivery needs. The company focuses on convenient service, accurate package handling, reliable processing, and customer satisfaction.

Pay: $20.00 - $61,398.12 per year

Work Location: In person