Mailroom Coordinator

Job Summary

We're looking for a Mailroom Coordinator to manage the flow of incoming and outgoing mail and packages for the building. You'll sort deliveries as they arrive, log items into our tracking system, and get everything routed to the right department or desk. Some mornings are quiet. Other times a big shipment comes in and you're sorting for an hour straight before things settle down. You'll also handle outgoing mail, prepare packages for courier pickup, and keep the mailroom area organized and stocked with supplies. We're generally looking for someone who can keep things moving without much oversight once they've learned the routine. It's a role with a fair amount of routine, and that's part of what makes it manageable.

Responsibilities

• Sorting incoming mail and packages by recipient or department
• Log deliveries into our tracking system
• Distributing mail to the correct desks or mailboxes
• Preparing outgoing packages and coordinating courier pickups
• Keeping the mailroom stocked with envelopes, labels, and boxes
• Light organizing and cleaning of the mailroom space
• Answering questions from staff about missing or delayed items
• Reporting any damaged or suspicious packages to building security

Qualifications

• You keep track of small details, which matters when a lot of mail comes through at once and needs to reach the right person.
• Good communication skills help when staff stop by asking where their package went.
• You're comfortable using basic computer software to log and track deliveries.
• When the mailroom gets busy after a big delivery, you're able to stay organized and work through it steadily.
• Being reliable matters here, since staff count on their mail arriving where it should, when it should.
• You're friendly with people who stop by the mailroom, even on days when it's slammed.
• A positive attitude helps on days when things pile up faster than expected.
• You're willing to learn the routines and systems specific to how this building runs its mail.

Pay: $25.20 - $30.35 per hour

Expected hours: 34.0 – 87.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Education:

• High school or equivalent (Required)

Work Location: Remote