Mailroom Executive

Key Responsibilities

• Receive, sort and distribute incoming mail, parcels and business correspondence.
• Verify delivery details and process registered and important mail.
• Prepare outgoing correspondence and coordinate courier collections.
• Ensure outgoing mail and documents are processed and dispatched on time.
• Perform internal mail and document distribution across the workplace.
• Schedule and track courier collections and deliveries.
• Follow up and resolve delivery or courier-related issues.
• Maintain accurate mail, courier and distribution records.
• Update tracking logs and support documentation for audit and reporting purposes.
• Assist with printing, scanning, document movement and other workplace support activities.
• Handle business documents with confidentiality and care.
• Follow established procedures, service standards and workplace safety requirements.
• Provide professional and responsive service to employees and business stakeholders.

Job Requirements

• Minimum 2 years of relevant experience.
• Experience in mailroom, courier, logistics, office services or workplace support is an advantage.
• Good organizational skills and attention to detail.
• Basic proficiency in Microsoft Office.
• Good communication and interpersonal skills.
• Customer-focused, reliable and responsible.
• Able to work independently as well as part of a team.
• Comfortable handling documents and information with confidentiality.
• Positive attitude with a willingness to support day-to-day workplace operations.