Mainframe Batch Support Analyst

• The Mainframe Analyst will be responsible for supporting and maintaining batch processing activities within the test environment
• This role includes monitoring and troubleshooting batch workloads performing data refreshes supporting job scheduling activities analyzing non production issues and ensuring successful execution of critical business processes
• Candidates will work within a 24x7 operational model and collaborate with application infrastructure and support teams to maintain the reliability and performance of mainframe systems and batch services

Key Responsibilities:

• Provide 24x7 operational support for batch processing and test environment activities through rotating shift coverage
• Monitor analyze and resolve batch job failures and performance issues
• Execute and support data refresh and environment maintenance activities
• Develop modify and maintain JCL REXX COBOL and related mainframe components
• Support CICS and DB2 applications and associated batch processes
• Perform root cause analysis and implement corrective actions for recurring issues
• Monitor workload automation and scheduling activities using ESP
• Support software migration and deployment activities using ChangeMan
• Generate and analyze KPI and operational reporting metrics
• Create and maintain technical documentation operational procedures and knowledge articles
• Coordinate with development infrastructure application support and business teams to resolve incidents and ensure service continuity
• Participate in continuous improvement initiatives focused on automation operational efficiency and service reliability

Technical Requirements:

• Experience supporting IBM z OS mainframe environments
• Hands on experience with JCL REXX COBOL CICS and DB2
• Experience troubleshooting batch processing and job scheduling issues
• Strong analytical and problem solving skills
• Ability to work effectively in a fast paced operational support environment
• Excellent verbal and written communication skills

Additional Responsibilities:

• Experience with COBOL JCL Assembler EasyTrieve
• Experience utilizing ESP workload automation and scheduling tools
• Familiarity with data refresh procedures within testing and non production environments
• Experience creating KPI dashboards metrics and operational reporting
• Knowledge of incident problem and change management processes
• Experience supporting large scale enterprise mainframe environments
• Exposure to automation and process improvement initiatives

Preferred Skills:

Technology->Mainframe Technologies->Mainframe Technologies- ALL