Mainframe CICS Engineer - 100% Remote

We are looking for a detail-oriented CICS Mainframe Engineer to oversee the installation, maintenance, and support of our IBM mainframe systems, specifically focusing on CICS (Customer Information Control System). This role will ensure that our CICS environments operate efficiently, and you will be responsible for identifying, analyzing, and resolving issues within our critical transaction processing systems.

Key Responsibilities

• CICS Installation and Maintenance : Perform installation, upgrades, configuration, and ongoing maintenance of CICS regions and related components on IBM mainframe systems.
• System Monitoring and Support : Monitor CICS systems and performance metrics to maintain uptime and optimize functionality.
• Debugging and Issue Resolution : Conduct root cause analysis and debugging to identify and resolve system issues promptly. Collaborate with support teams to troubleshoot complex CICS-related problems.
• Documentation and Compliance : Document CICS configurations, maintenance activities, and issue resolutions. Ensure adherence to company policies and regulatory standards.
• Optimization and Tuning : Perform CICS performance tuning, adjusting resources and settings to achieve optimal throughput and response times.
• User Support and Training : Provide technical support to application developers and other end-users of the mainframe system, ensuring they understand CICS utilities and best practices.

Required Skills & Qualifications

• Mainframe CICS Expertise :
  • 5+ years of hands-on experience with IBM CICS installation, configuration, and maintenance in a mainframe environment.
  • In-depth understanding of core CICS concepts and utilities, including transaction processing, storage management, and error handling.
• Technical Skills :
  • Proficient in mainframe technologies like COBOL, JCL, REXX, and DB2.
  • Familiar with mainframe file systems (e.g., VSAM) and related utilities.
• Debugging and Root Cause Analysis :
  • Strong analytical skills with experience in debugging and conducting root cause analysis for CICS-related issues.
  • Knowledge of mainframe monitoring and diagnostic tools (e.g., OMEGAMON, MainView).
• System Performance Management :
  • Experience with performance tuning, workload balancing, and CICS optimization techniques.

Education

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.