Mainframe Operator

Technical & Behavioral Competencies Specific Qualifications: Agile environment Follows the Customer processes for projects, incident and change management. Being standalone and team worker, analytically minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness. Motivated self-starter, process-oriented with high attention to detail Quick self-starter, proactive attitude. Good communication skills, Good analytical and synthesis skills. Autonomy, commitment, and perseverance. Ability to work in a dynamic and multicultural environment. Flexibility (in peak periods extra efforts may be required). Open minded and show flexibility in self-learning new technologies/tools. You are customer-minded and can translate technical issues into non-technical explanations. You are always conscious about the continuity of services. You have very good team spirit and share your knowledge and experience with other members of the team. Working in collaboration with team. Client-oriented, analytical, initiative oriented and able to work independently. Be flexible and ready to provide support 24/7 and rotational weekend support. Able to take additional responsibility. Able to work from base location Chennai/Mumbai (Whichever is your base location) during hybrid model.
Referential (Required knowledge, skills and abilities) TPX General knowledge on how to navigate the mainframe ZOS
CONTROL-M Job/chain relaunch Mount jobs/chains to plan Get Sysout (CA-view) Add or Bypass conditions Force ok jobs Find dataset creation history
JCL Understand the basics of dataset creation in JCL Find and correct simple errors (missing commas etc.)
SDSF Cancel jobs Get Sysout Determine whether or not a job is looping
TSA AUTOMATISATION Find Task votes Change Task status
MAINFRAME CONSOLE Stop jobs / Cancel jobs / Force jobs Shutdown LPARs Give replies to jobs/shouts
HMC Deactivate/Activate LPARs Load LPARs
AS400 Start Close of Business process Restart jobs Find job output Find open reply
TICKETTING
Be familiar with ServiceNow Know how to reassign & close incidents Know how to find and resolve tasks.