Mainframe Production Support

Job Title: Mainframe Production Support Engineer Level 3

Location: Bangalore

Work Mode: Hybrid

Employment Type: Full-Time

JD:

The RPE role is required to provide production support services under RPE organization. The role as well requires the member to develop automation and tooling to support SRE activities and achieve specific reliability and supportability goals (reduction of toil, monitoring and alerting efficiency etc.), for in-scope systems and across the larger org. The below are the key skill sets to perform day to day work. –

Working experience in debugging and implementing in production COBOL / DB2 programs and JCL code in the IBM mainframe / TSO environment and where applicable, perform the same activities in a Linux environment. - bachelor's degree in computer science or related field; -

Proficiency with Linux; - Strong experience in Database scripting (stored procedure and compound SQL) and data analysis in PostgreSQL, DB2, Snowflake or MongoDB etc.; DB monitoring and performance tuning; -

Working experience in Python/Shell scripting; - Troubleshooting skills (tracking trends, producing metrics and analysis); - Strong verbal and written skills required to interact with global teams and customers; - Flexibility of work in shift and perform on-call responsibility; Working from office (3 days per week minimum is the current policy).

Good to Have:- Experience in financial service/products, investment banking;- Experience in Advanced Monitoring/Alerting Tools (Grafana, Loki, Prometheus, Elastic Search etc.);- Have knowledge on development tools like Git/GitHub, Jenkins etc.;- Agile/DevOps/SRE mindset and/or tooling;- Understanding Cloud technology.