Maintenance and Grounds team member

Role - Maintenance and Grounds Team Member

Location - Angrove Holiday and Lodge Country Park

Reporting To - Maintenance Manager

Team Member Attributes

Our team display passion and drive on a daily basis, thriving to exceed expectations and deliver outstanding service consistently. You will mirror these qualities and you will work well alongside our current team, helping to create an unrivalled experience. Your friendly and approachable manner will be clear for all to see and you will genuinely wish to succeed in your role with Leisure Resorts.

Role Specifics

Working on a 5-star holiday home & lodge park, you will work alongside the maintenance team and your responsibilities will include:

· Hot Tub Maintenance: carrying out Hot Tub water testing and responsible for chemical correction, where required. Carrying out daily/weekly recordings of all hot tub treatment and working with the microbiological testing company to meet 5-star water standards

· Ensuring the park is well maintained at all times, to create a welcoming environment for holiday home owners and holiday makers alike

· Providing excellent service at all times, responding to all queries in a professional and courteous manner

· Supporting the siting and moving of holiday homes, including assisting with receiving delivery and removal from site

· General holiday home maintenance including: plumbing, DIY, TV faults etc.

· Mowing and strimming the grounds to ensure they are kept to the highest standards

· General grounds maintenance including: cleaning the bin areas, maintaining gravel, decking and patio areas, litter picking, etc.

· The upkeep of all garden areas; plants, flowers, hedges and trees on the park

· Working in conjunction with the Accommodation Team, to ensure all maintenance issues are addressed in a timely manner

· Communicating with and keeping the Maintenance and Park Managers informed regarding work completed and any issues or faults you identify

· Carrying out training as required to perform your duties to the highest and safe standard, including Hot Tub Training certification

· Ensuring company policies and procedures are followed

· To comply and work within the Company’s Health & Safety Policies, including the wearing of appropriate PPE, adhering to the safe use and storage of chemicals

· To complete any other duties requested of you by the management team

Essential Requirements

· Experience of Maintenance Work or high level DIY, including grounds work

· Excellent observation skills and attention to detail

· Comfortable working alone and as part of a team

· A friendly and approachable personality

· Self-motivated and committed to delivering excellent service

· Flexibility with working arrangements and able to multi-task

· Excellent communication skills with the ability to communicate well with both holiday makers and fellow colleagues, in a professional and courteous manner

· An honest and trustworthy individual who has high personal standards

· Excellent customer service and organisational skills

· A Full driving licence is required due to the need to work on machinery and the use of a range of vehicles in the job role

Desirable Requirements

• Experience in siting and removing holiday homes would be an advantage
• First Aid Qualification
• Health & Safety Qualifications
• Hot Tub Maintenance Certification (this will be provided)
• Qualifications or experience in operating small plant machinery
• Paving and Groundworks

Terms and Conditions

· Contract Type: This is a permanent role, on the receipt of successful references and completion of a 6 month probationary period

· Salary: £12.71 Per Hour

· Hours: 24 -32 Per Week. The role will involve working one weekend day per week and full weekends on a rota basis

· Holidays: 31 Days per year, including Bank Holidays. The holiday year runs 1st January to 31st December

· Pension: This is an Auto Enrolment Work Place Pension

· Meal Breaks: are unpaid

· Uniform: Uniform is provided and must be worn at all times when on duty

Pay: From £12.71 per hour

Expected hours: 24.0 per week

Benefits:

• Employee discount
• Free parking
• On-site parking
• Referral programme

Work Location: In person