Maintenance Coordinator

Role & responsibilities

• Manage and prioritise all incoming maintenance requests
• Troubleshoot issues to minimise unnecessary on-ground intervention
• Coordinate with contractors and operations teams for task execution
• Obtain and share quotes with Customer Success Managers and owners
• Schedule maintenance tasks and ensure timely closure
• Arrange property access for vendors and internal teams
• Maintain accurate records of all maintenance updates and communications
• Review and approve contractor invoices in line with quotes and work completed
• Ensure all costs are correctly billed to owners
• Follow up with finance on pending invoices and closures
• Perform monthly reconciliation of maintenance expenses

Preferred candidate profile

• Strong organisational and prioritisation skills
• Basic understanding of property maintenance / operations
• Ability to independently manage tasks end-to-end
• Strong communication skills (written & verbal English)
• Problem-solving mindset with attention to detail
• Ability to work in a collaborative team environment