Maintenance Dispatch Planner

Goulburn-Murray Water (GMW) is Australia’s largest rural water corporation responsible for storing, managing and delivering water across most of northern Victoria. GMW provides more than 39,000 services to about 25,000 customers in its operating region.

About the Role

Based in Tatura, you’ll join the Infrastructure Delivery Services team as a Maintenance Dispatch Planner, supporting the planning and coordination of planned and unplanned maintenance works across GMW.

Working closely with internal teams, contractors and service providers, you’ll schedule and coordinate works, manage work orders, organise permits and approvals, and monitor progress to ensure maintenance activities are delivered efficiently.

You’ll also play an important role in supporting data quality, providing technical support to users and identifying opportunities to improve maintenance planning processes and systems.

What do you need?

·         Experience in works dispatch, works planning or maintenance planning is highly desirable; however, we will also consider candidates with Civil Maintenance, Electrical or Mechanical trade experience who are looking to move off the tools and into a planning role;

·         Experience using IBM Maximo or a similar enterprise asset management system is highly desirable;

·         Strong computer skills, including Microsoft Office or similar;

·         A strong focus on customer service and delivering quality outcomes;

·         Clear communication and active listening skills;

·         Strong problem-solving skills;

·         A drive to identify and implement process improvements; and

·         The ability to give and receive feedback.

If this sounds like you, we'd love to hear from you.

Benefits

• Agile, inclusive and responsible culture is the foundation of our organisation where people are offered excellent opportunities to grow, learn and advance in their careers.
• GMW are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.
• GMW offer flexible working and are always open to discussing your individual needs so that you get to create your own experience with us.
• Great time to make the move to regional Victoria for a different lifestyle, career opportunities and challenge.

For more information or to view the position description please visit our website.

Applications close Wednesday 23 September 2026. To apply for this role please complete the GMW application form provided on our careers page and email together with a copy of your current CV to [email protected].

GMW is an equal opportunity employer supporting diversity and inclusion in the workplace. GMW encourages people with diverse backgrounds, experience and perspectives to apply.

We welcome applications from people with disability and aim to provide an inclusive and accessible workplace. If you need any help with the application process or would like to discuss reasonable adjustments to support you to take part in an interview, please contact [email protected].