Maintenance Engineer

Position Summary

The Maintenance Engineer is responsible for maintaining the hotel’s guest rooms, public areas, equipment, and building systems in a safe, clean, and fully operational condition. This position requires a hands-on individual with strong troubleshooting skills and preferably previous hotel maintenance experience that can work with our existing Maintenance Team.

The ideal candidate will have experience working with PTAC units/HVAC systems, plumbing, electrical systems, appliances, doors, locks, lighting, furniture, and general hotel building maintenance. The Maintenance Engineer must be comfortable responding to guest-room maintenance needs and completing preventative maintenance before issues become guest complaints.

Essential Duties & ResponsibilitiesGuest Rooms & Hotel Facilities

• Perform routine inspections and repairs of guest rooms, bathrooms, hallways, public areas, and back-of-house areas.
• Respond promptly to maintenance requests from the Front Desk and management.
• Troubleshoot and repair guest-room issues involving:
• PTAC/HVAC units
• Toilets, sinks, faucets, showers, and drains
• Electrical outlets, switches, lights, and fixtures
• Doors, door closers, locks, and hardware
• TVs and other guest-room equipment
• Refrigerators, microwaves, hair dryers, and other appliances
• Furniture and fixtures
• Ensure rooms are returned to a clean, safe, and guest-ready condition after maintenance work.

HVAC / PTAC

• Troubleshoot, maintain, and perform basic repairs on PTAC units.
• Clean and maintain PTAC filters and coils as needed.
• Identify common HVAC issues such as poor cooling/heating, unusual noises, water leaks, and units that are not operating properly.
• Recognize when a repair requires an outside HVAC contractor and communicate the issue to management.

Plumbing

• Troubleshoot and perform basic repairs to:
• Toilets
• Faucets
• Shower valves and cartridges
• Sinks and drains
• Water supply lines
• Leaks
• Bathroom fixtures
• Clear minor drain stoppages and identify plumbing issues requiring professional service.
• Monitor for water leaks and address problems promptly to prevent property damage.

Electrical

• Troubleshoot basic electrical issues including:
• Outlets
• Switches
• Light fixtures
• Lamps
• GFCI outlets
• Breakers and basic electrical components
• Replace light bulbs, fixtures, switches, and other components when appropriate and within qualifications.
• Follow all applicable safety procedures when working with electrical systems.
• Immediately report unsafe electrical conditions to management.

Preventative Maintenance

• Complete scheduled preventative maintenance on guest rooms and hotel equipment.
• Maintain records of completed preventative maintenance.
• Identify potential problems before they result in equipment failure or guest complaints.
• Assist with seasonal maintenance and preparation of the hotel for extreme weather conditions.
• Maintain an organized supply of commonly used maintenance parts and supplies.

Safety & Compliance

• Maintain safe working conditions throughout the hotel.
• Follow hotel safety procedures and applicable federal, state, and local requirements.
• Properly use tools, ladders, chemicals, and personal protective equipment.
• Immediately report safety hazards or major building issues to management.
• Assist with emergency situations involving water leaks, HVAC failures, power issues, or other building emergencies.

Communication & Guest Service

• Maintain a professional and courteous attitude when working around guests.
• Communicate clearly with the Front Desk, Housekeeping, and management regarding maintenance issues.
• Protect guest privacy while working in occupied rooms.
• Provide excellent internal and external customer service.
• Maintain a professional appearance while on property.

Required Qualifications

• Previous maintenance, facilities, engineering, or skilled-trade experience.
• Hotel maintenance experience strongly preferred.
• Working knowledge of plumbing, electrical, HVAC/PTAC, and general building maintenance.
• Ability to troubleshoot problems and determine appropriate solutions.
• Ability to use common hand and power tools safely.
• Ability to work independently with limited supervision.
• Strong attention to detail.
• Good communication and customer-service skills.
• Ability to prioritize multiple maintenance requests.
• Ability to work in guest rooms and public areas while maintaining professionalism.

Preferred Qualifications

• Previous hotel engineering/maintenance experience.
• Experience maintaining PTAC units in a hotel environment.
• Experience with commercial plumbing systems.
• Experience with basic electrical troubleshooting.
• Experience with hotel preventative maintenance programs.
• Experience with pool equipment and basic pool maintenance.
• Experience working with computerized maintenance systems such as Quore or similar hotel maintenance platforms.
• HVAC, electrical, plumbing, or other trade certifications are a plus.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to bend, kneel, stoop, climb stairs, and work in confined areas.
• Ability to lift and carry maintenance supplies and equipment.
• Ability to safely use ladders and basic power tools.
• Ability to work in hot, cold, humid, and other varying environmental conditions.
• Ability to respond to maintenance emergencies when required.

Ideal Candidate

The ideal candidate is a hands-on hotel maintenance professional who understands that maintenance directly impacts the guest experience. They should be able to walk into a guest room, troubleshoot a PTAC that is not cooling, repair a leaking faucet, diagnose an electrical issue, and determine when a problem requires a licensed contractor.

The successful candidate should take pride in keeping the hotel safe, clean, comfortable, and in excellent working condition and should be proactive about identifying problems before they become guest complaints.

Equal Opportunity Employer

We are an equal opportunity employer and consider qualified applicants without regard to legally protected characteristics.

Pay: Based on experience and qualifications
Schedule: Full-Time; schedule may include weekends, holidays, and occasional emergency response as needed.

Pay: From $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person