Maintenance Engineer

Position Description

Position Responsibilities:

The Country Inn & Suites-Mall of America is seeking to add a FT Maintenance position on to their Engineering team. The hotel is looking for a full-time hourly position that will support the general maintenance of the hotel. Areas of responsibility include: painting, landscaping, pools, flooring, doors, heating/cooling units, other general upkeep, and additional duties as assigned. Other duties consist of:

• Responding to both customer and hotel staff reports of non-functioning equipment immediately
• Reporting any hazards or injuries in the department and taking immediate action to correct
• Maintaining rooms in operating condition by performing repairs as needed
• Understanding the Room Preventative Maintenance Program (R.P.M.)
• Preparing preventative maintenance carts for use each day
• Replacing or repairing all appliances and damaged bathroom fixtures; executing general plumbing as needed
• Maintaining overall appearance of rooms; replacing broken mirrors, hanging fixtures, touch-up painting, etc.
• Repairing and maintaining rooms' heating/ventilating/air conditioning systems
• Performing preventative maintenance throughout the hotel
• Maintaining the condition of hotel lobbies and meeting spaces
• Repairing furniture, carpet, marble, tile windows, mirrors and decorations as necessary
• Maintaining operating equipment in working condition by performing routine equipment checks and repairs
• Cleaning and maintaining pools in a safe manner
• Cleaning and maintaining engineering/storage areas
• Keeping all flags and banners in clean and repaired conditions
• Maintaining a good driving record and the ability to drive the hotel shuttle for guest pick-up and drop-off
• Creating 100% guest satisfaction by providing the service brand behavior, genuine hospitality and by exceeding guest expectations
• Giving personal attention, taking personal responsibility and using teamwork when providing guest service
• Listening, apologizing with empathy, finding a solution and following through when resolving guest problems
• Assuming the responsibility to notice when the guest is not satisfied and using their best judgment as to when it is appropriate to use 100% Guest Satisfaction
• Performing other duties as required to provide the service brand behavior and genuine hospitality

Physical Demands:

• Pushing and pulling heavy items on a regular basis
• Frequently lifting items of varying weights
• Extended periods of standing or sitting
• Periodic stooping, kneeling, and bending

At the heart of Radisson Hotel Group Americas is our brand promise, Every Moment Matters. More than just our motto, it’s how we do business and who we are at our core. We firmly believe that our people are at the center of our success, so we strive to provide a meaningful employment experience with a focus on developing our team’s talents.

Radisson Hotel Group Americas is proud to be one of the world’s leading hotel groups, with nine distinctive hotel brands featuring more than 600 hotels throughout the US, Canada, and Latin America. Our portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson.

Benefits include Health, Dental, Vision, 401(k), vacation pay, sick pay, hotel discounts, among many others.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.

Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.

Job Types: Full-time, Part-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Are you available to work evenings and weekends?
• This position does require the ability to drive the hotel shuttles. Do you have a valid license and are you willing to complete a short health screen (company paid) to get the certificate necessary to drive the hotel shuttle?

Experience:

• Hotel Engineering: 1 year (Required)

Work Location: In person