Maintenance Engineer Supervisor

Job Summary And Key Accountabilities The Building Engineer is responsible for providing routine/emergency engineering, maintenance and repair services at

assigned location to ensure a positive member/participant experience. Interfaces with customers and staff at location to

meet facility needs and requirements and provide a high level of customer service within service level agreements.

Provides day-to-day assignments and team leader support for facilities technicians and reports on building maintenance

activities and work progress. Responsible for routine assessments of building systems and equipment, analyzes data to

ensure proper functioning and adheres to preventative maintenance plans. Provides hands-on engineering support for

routine, preventative, and emergency maintenance services as needed such as carpentry, electrical, HVAC, plumbing,

landscape services and other building systems to optimize service quality and maintenance costs while adhering to

building codes, maintenance standards and processes.

Scope Of Responsibilities Facility Plans and Maintenance Engineering/Repair Services  Ensures assigned location(s) is executing on facilities and maintenance plans and following related standards,

building codes, policies and processes in support of internal quality standards and controls. This includes:

 Ensure all mechanical, plumbing, electrical, fitness and pool equipment, if applicable, are maintained in

good working order and adhering to a preventive maintenance program.

 Surveys and tracks all mechanical, plumbing, electrical, fitness and pool equipment if applicable, to enhance

service quality and ensures compliance with preventive maintenance plans.

 Monitors and evaluates utility services including electricity, natural gas, water, storm drainage, and

septic systems.

 Monitors fire and life safety systems, stand-by generators, UPS systems, elevator and emergency exit

plans

 Ensures compliance with OSHA safety standards throughout assigned locations

 Maintains appropriate records and documentation, as needed for specific location

 Responds to and completes work orders in a timely manner including reporting on work progress and completion.

Provides daily assignments to facility technicians, and works with vendors and others as appropriate to complete

work orders and documents results. Utilizes maintenance management system to enter, track, analyze and report

on work orders and activities.

 Maintains tools and orders supplies as required for installation and repairs. Complies with company policy for the safe

storage, usage and disposal of hazardous materials. Maintains a clean and safe workspace at all times.

 Assists with capital project plans including assisting on renovations and modifications to the facilities related to

electrical, plumbing, mechanical, and other skilled trades, as needed. Assists project manager, where required.

 Evaluates, troubleshoots, repairs and provides guidance on building and equipment issues as needed.

 Keeps abreast of related regulations, equipment, building and safety standards, reporting requirements and

systems/equipment; continuously builds skills in order to proactively address facilities and maintenance issues.

Department and Customer Service Management  Provides a high level of internal customer service to assigned location including responding to internal

customer needs and providing updates to location leadership on ongoing maintenance, work orders and

building operations. Consults with leadership at assigned locations and/or other constituents as needed

in order to understand customer needs and respond to requests.

 Informs and assists in managing department budgets and tracks expenses in conjunction with supervisor,

Integrated Business Systems, Finance/Business Office at assigned locations within YMCA guidelines.

Team Leadership  Acts as a team leader, providing assignments and coaching to facility technicians to achieve service levels

 Assists with scheduling and correcting time and attendance as needed.

 Support team goals and performance standards. Coaches, trains and develops team members to optimize

performance and service quality.

 Provides appropriate information and expertise to team members to complete work orders and

activities in a high-quality and timely manner.