Maintenance Manager

Key responsibilities

• Manage maintenance teams, suppliers, contractors, and outsourced service providers, including SLA, KPI, and service performance
• Control maintenance budgets, repair costs, spare parts, and identify cost-saving opportunities
• Monitor Maintenance KPIs, breakdown trends, downtime, and equipment performance, and implement corrective actions
• Conduct branch inspections and ensure maintenance, safety, and equipment standards are consistently maintained
• Lead maintenance improvement and cost-saving projects to improve equipment reliability and reduce downtime
• Support New Store Opening, Renovation, and Equipment Replacement Projects
• Develop and improve maintenance standards, SOPs, PM programs, and maintenance processes
• Analyze maintenance issues and develop Action / Improvement Plans
• Prepare and present maintenance performance, cost, KPI, and project reports to management

Qualifications

• Bachelor's degree in Mechanical, Electrical, Refrigeration Engineering, or related field
• Minimum 5 years of Maintenance / Engineering experience, preferably in QSR, Restaurant, F&B, Hotel, or multi-branch operations
• Strong experience in Commercial Kitchen Equipment, Refrigeration, HVAC, Electrical, and Gas Systems
• Experience in Vendor Management, SLA, Budget Control, and Contractor Management
• Strong leadership, problem-solving, negotiation, and communication skills
• Willing to travel between branches and support urgent maintenance issues when required