Maintenance Manager

Maintenance Manager

About the Role

As the Maintenance Manager, you will oversee the maintenance, repair, and preventive upkeep of all outlets, facilities, equipment, and engineering systems across our F&B portfolio in Mandaluyong and surrounding areas. You will ensure that all physical assets are functional, safe, compliant with regulatory standards, and operated in a cost-efficient manner. You will lead a team of technicians, coordinate with Operations, Engineering, vendors, and project partners, and report to senior management.

Key Responsibilities

• Plan, implement, and monitor preventive and corrective maintenance programs for all restaurant outlets, kitchen equipment, HVAC, plumbing, electrical, lighting, and facility infrastructure.
• Oversee day-to-day maintenance operations, respond to breakdowns, and ensure minimal downtime for all outlets.
• Manage vendor relationships, service contracts, and procurement of spare parts and equipment.
• Establish and monitor budgets, maintenance KPIs, asset lifecycle, cost control, and equipment replacement planning.
• Ensure compliance with safety, health, and food-service regulatory standards (e.g., sanitary, fire safety, and electrical) and internal policies.
• Collaborate with Operations, Store Management, Facilities, and Engineering teams to schedule maintenance around business hours and minimize disruption.
• Lead, mentor, and develop a team of maintenance technicians and support staff; assign tasks, monitor performance, and provide training.
• Maintain accurate records of maintenance activities, asset registers, and service logs, and generate reports for management review.
• Identify opportunities for process improvement, energy savings, and reliability improvements, and implement best practices.
• Participate in new store openings, equipment installations, or store refurbishments by providing maintenance input and handover plans.

Qualifications

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Facilities Management, or a related discipline (or equivalent combination of education and experience).
• Minimum of 3+ years’ experience in managing store or multi-unit facility maintenance operations, preferably within the food & beverage, hospitality, retail, or restaurant environment.
• Strong leadership and team-management skills, with experience supervising technicians, contractors, and vendors.
• Proven track record in preventive maintenance planning, reactive repair management, asset lifecycle, and cost control.
• Solid knowledge of mechanical, electrical, HVAC, plumbing, and fire/safety systems in a commercial, retail, or foodservice context.
• Familiarity with health and safety regulations, building codes, food service facility requirements, and maintenance best practices.
• Excellent problem-solving, analytical, and organizational skills; ability to prioritize, plan, and execute under pressure.
• Good verbal and written communication and interpersonal skills; able to liaise across different levels of the organization.
• Proficient in using maintenance management systems (CMMS) or similar software and Microsoft Office applications, with the ability to generate maintenance reports and dashboards.
• Willingness to travel between sites/outlets as required, with flexibility to respond to emergencies outside regular hours when needed.