Maintenance Manager

JD for Maintenance Manager for Baker By Chance:-

Baker by Chance ( from the house of RSPL group Ghadi Detergent ) is born out of sheer passion of baking . Each treat is crafted with care, fresh, and quality ingredients. We believe in spreading the love and making every celebration a joyous one. We are all about “Baking Quality with Passion “. Indulge in our delectable goodness, satiate your cravings and experience the taste of luxury - we bet everything here will make you drool.

About the profile:

The Maintenance Manager will be responsible for ensuring the smooth functioning, maintenance, and upkeep of all caf and retail outlets, including kitchen equipment, MEP services, civil works, and project execution. The role involves preventive and breakdown maintenance, vendor management, new store fit-outs, CAPEX projects, compliance, and cost control to ensure uninterrupted business operations and excellent customer experience.

Key Responsibilities

1. Outlet Maintenance Management

• Ensure operational readiness and upkeep of all caf and retail outlets.
• Develop and implement preventive maintenance schedules for all outlets.
• Monitor breakdown complaints and ensure timely closure.
• Conduct periodic audits to assess asset health and maintenance standards.
• Maintain service records, maintenance logs, and equipment history.

2. Kitchen Equipment Maintenance

• Oversee maintenance of commercial kitchen equipment including:
• Coffee machines
• Ovens
• Grills
• Fryers
• Refrigerators & Freezers
• Cold Rooms
• Dishwashers
• Ice Machines
• Exhaust & Fresh Air Systems
• Coordinate with OEMs and service providers for repairs and AMC management.
• Ensure minimum downtime of critical kitchen equipment.
• Maintain spare parts inventory and critical stock levels.

3. Retail Store Infrastructure Maintenance

• Manage maintenance of:
• Electrical systems
• HVAC systems
• DG Sets
• UPS Systems
• Lighting
• Plumbing
• Fire Fighting Systems
• Civil & Interior Works
• Signages
• Ensure stores meet operational, safety, and brand standards.

4. Projects & New Store Development

• Lead maintenance and engineering support for new outlet openings.
• Coordinate store fit-out activities from site handover to store launch.
• Review layouts, BOQs, drawings, and vendor proposals.
• Monitor project timelines, quality standards, and budgets.
• Liaise with architects, consultants, contractors, and internal stakeholders.
• Ensure smooth execution of renovation and refurbishment projects.

5. Vendor & Contract Management

• Identify, evaluate, and onboard maintenance vendors.
• Manage AMC contracts and service agreements.
• Negotiate pricing and service levels for cost optimization.
• Monitor vendor performance through KPIs and service reviews.
• Ensure timely processing of work orders and invoices.

6. Compliance & Safety

• Ensure compliance with:
• Electrical Safety Standards
• Fire & Life Safety Regulations
• Food Safety & Hygiene Requirements
• Local Authority Norms
• Company HSE Policies
• Conduct regular safety inspections and risk assessments.
• Ensure statutory certifications are valid and renewed on time.

7. Budget & Cost Control

• Prepare annual maintenance budgets and CAPEX plans.
• Monitor maintenance expenditures against approved budgets.
• Identify energy-saving and cost-reduction opportunities.
• Track maintenance KPIs and prepare management reports.

8. Team Management

• Lead a team of technicians and maintenance coordinators.
• Allocate resources and monitor performance.
• Conduct training programs on equipment operation and maintenance practices.
• Drive a culture of safety, efficiency, and continuous improvement.

Key Performance Indicators (KPIs)

• Outlet uptime and equipment availability.
• Breakdown response and closure time.
• Preventive Maintenance Compliance (%).
• Project completion within timeline and budget.
• Maintenance cost per outlet.
• Kitchen equipment downtime.
• Audit and compliance scores.