Maintenance Manager

Title: Maintenance Manager

Department: Maintenance

Compensation Type: Salary ($3,000 - $3,500)

Reports to: Broker/Director of Operations

Primary Function

To provide expert customer service to both the property owner and tenant through the management and complete ownership of the maintenance business process.

Principal Duties/Responsibilities

Manage All Aspects of Maintenance Business Processes

• Work Orders
• Job Bids
• Quality Control
• Vendor Invoices & Vendor Performance
• Preventative Maintenance Walkthroughs

Oversee Operations Managed by Maintenance Coordinators

• Key Management
• Work Orders
• After Hours Service Calls
• Property Walkthroughs/Turnovers/Rental License Inspections

Manage Key Aspects Related to 

• Tenant Closeouts
• Owner Cancellations/Closeouts

Leadership

• Develop the maintenance team
• Develop working relationships with vendors
• Develop a working network with competitors and vendors
• Integrate with internal team

Experience Requirements

• Strong leadership skills
• Strong critical thinking skills
• Excellent verbal and written communication skills
• Customer service oriented
• Strong negotiation skills
• Strong analytical and financial skills
• Ability to multi-task/manage multiple projects
• Understand laws/statutes related to the position