Maintenance Regional Director

About United Road

United Road is the largest finished vehicle logistics company in North America. We move new and used vehicles for OEMs, dealerships, auctions, and fleet operators across the continent. We do it through company drivers, owner-operators, and thousands of third-party carriers in our Haully network.

Our pillars are simple: Expertise, Partnership, and being Ever-Present for our customers and carriers. This role lives the Partnership pillar every day.

Regional Maintenance Director

The Regional Director of Maintenance is responsible for the cost effective preventative maintenance and repairs of all equipment assigned to the region.  This person will provide leadership to the maintenance team and ensure the fleet runs safely and effectively while meeting all operation goals.  The Regional Director of Maintenance is responsible for executing annual Maintenance department goals in alignment with corporate financial and operational goals.

Job Duties

• Ensure proper staffing of all maintenance shops in the region
• Direct the duties and actions of shop management personnel
• Confirms that inventory parts are purchased cost effectively and that proper inventory tracking processes are in place throughout his region
• Oversees all aspects of maintenance preventive care, emergency repairs and major repairs for fleet; May manage multiple shop locations
• Ensure all preventative maintenance interval inspections and open campaigns are completed on a timely basis
• Meet corporate CSA metric goals through constant monitoring of vehicle CSA performance on all assigned equipment and implement process improvement as needed
• Reduce equipment breakdown by confirming preventative maintenance and repairs are performed effectively during scheduled services to eliminate unscheduled repairs
• Effectively communicate with , terminal managers, shop personnel, fleet support, professional car haulers and vendors to receive and give daily status updates on down equipment
• Manages, directs, and evaluates staff size; reviews and evaluates employee concerns and problems; provides staff with ongoing guidance, direction, and feedback to ensure a productive, professional, and motivated team that make cost effective repairs
• Responsible for  region and divisional maintenance budget; meet or exceed  divisional and region CPM goals
• Responsible for process improvements that take cost out of operations and provide leadership and follow-up to assure programs are implemented

Skills Required

• Leadership and people management skills
• Ability to work with effectively with peers to correct deficiencies and improve processes
• Ability to solve problems, exercise good judgement and think quickly under pressure in a variety of situations
• Effective oral and written communication skills, highly organized with attention to detail  and process
• Ability to succeed in a fast-paced environment and work under pressure to meet deadlines utilizing poise, tact and diplomacy
• Proficiency in web-based programs (TMT, OVISS, OE diagnostic software etc.)
• Proficient use of Microsoft Office
• Maintain a positive work atmosphere by acting and communicating in a manner which fosters good work ethic and culture to ensure the success of business operations in order to meet company demands and expectations.

Qualifications

• College degree preferred, or at least 5-7 years of practical heavy equipment repair experience
• Five years of management experience in the heavy truck repair industry
• Some travel required to terminals and vendor locations as needed

Location: Plymouth, MI (this is not a hybrid role)

United Road is proud to offer our full-time employees best-in-class benefits designed to support your health, well-being, and financial security. From comprehensive medical, dental, and vision coverage to generous retirement savings options and paid time off, we provide a benefits package that goes beyond the basics. We also offer unique perks like a zero-dollar-out-of-paycheck medical plan, telehealth, wellness discounts, and employee assistance resources, ensuring that our team is fully supported both at work and in life. These benefits reflect our commitment to attracting and retaining top talent while helping employees thrive every day.

Health & Wellness

• BCBS PPO Medical with Telehealth
• Delta Dental
• NVA Vision
• Company Paid Life and AD&D
• Supplemental Life
• Dependent Life
• Short-Term Disability
• Employee Assistance Program (EAP)
• New Vehicle Supplier Discounts

Financial Benefits

• 401(k) with Company Match

Work-Life Balance

• PTO Program (Vacation, Sick, Personal, Jury, Bereavement)
• 6 Paid Holidays