Maintenance Scheduler

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. We keep communities connected.

Reporting to the Network Intelligence & Operations Centre (NIOC) Manager, the Maintenance Scheduler is responsible for converting planned and approved work into efficient, achievable and optimised schedules for the Delivery Teams. This role plays a critical part in ensuring defect, hazard and planned maintenance activities are scheduled in accordance with contractual requirements, program commitments, resource availability and operational priorities.

If you are ready to take the next step in your career with a well-established and supportive transport team, apply with us today!

Key Responsibilities:

• Developing and maintaining daily, weekly and forward work schedules for VRMC maintenance activities, including hazard, defect and planned maintenance work.
• Reviewing planned and released work to ensure it is ready for scheduling, with all required information, resources, access requirements and dependencies identified.
• Allocating work to internal Delivery Teams and Delivery Partners based on capability, capacity, geographical location, priority and program requirements.
• Optimising the sequencing of work to maximise labour, plant and resource utilisation while minimising travel, downtime and disruption to road users.
• Managing the daily and weekly schedule to ensure contractual response times, maintenance programs and delivery commitments are achieved.
• Monitoring workforce and Delivery Partner capacity and proactively identifying scheduling constraints, resource shortages and potential delivery risks.
• Working closely with the Planning Team to resolve incomplete, unsuitable or unready work before it impacts the schedule.
• Liaising with Delivery Teams and Work Management Officers to manage changes, emerging priorities, unplanned work and schedule disruptions.
• Balancing urgent hazard work with planned and programmed maintenance activities to maintain an effective and achievable delivery program.
• Updating and maintaining scheduling information within the Work Management Information System (JAMS) to ensure schedule status and work allocation information is accurate and current.
• Ensuring all scheduling activities are undertaken in accordance with contractual requirements, Service Stream processes and the Transport Operating Model (TOM).

About You:

• Experience in scheduling, resource coordination or operational planning within a road maintenance, civil construction, infrastructure or similar operational environment.
• Ability to understand cost implication of a programmed schedule and provide justification.
• Demonstrated commercial awareness and an understanding of how scheduling decisions impact labour, plant, subcontractor and overall delivery costs.
• Ability to balance operational priorities, service requirements, resource availability and cost considerations when making scheduling decisions.
• Experience identifying opportunities to improve productivity, resource utilisation and cost efficiency within an operational or field-based environment.
• Managing various internal and external stakeholders with good communication skills.
• Demonstrated ability to develop and manage daily and weekly work schedules in a fast-paced environment with competing priorities.
• Experience using work management, scheduling or enterprise systems to manage work programs and resources.
• Good understanding of civil construction, road maintenance or field-based operational activities.
• Formal qualifications (Cert IV or higher) in a technical discipline are a bonus, but not essential if you can demonstrate equivalent knowledge and capability.

About Us:

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.

Benefits of working with us include:

• Career development – we offer growth opportunities and support internal mobility. You will have access to skill enhancement through our online learning system and onsite training.
• Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program.
• Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available.
• Culture – we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition. You will play a key role in building the culture of our new team.

How to apply:
Please submit your interest with the apply button where you will be directed to create a profile on our system. We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Applications must be received by our system however if you reasonable adjustments to the recruitment process please email us at [email protected].