Maintenance Supervisor

Job Summary: The goal of a Maintenance supervisor is to preserve the property’s investment while providing for the safety and well-being of its residents. Conscientious maintenance can mean the difference between success and failure of a community.

Qualifications:

● 2**+ years of experience of supervisory experience**

● Knowledge of Fair Housing regulations

● Ability to communicate efficiently with residents, prospective residents, and team

● HVAC certification, certified pool operator, electrical and plumbing knowledge

● Organizational skills, detailed record keeping, and a clean work area

Duties & Responsibilities:

● Demonstrate ability to understand financial goals, and budgets and operate in accordance with Policies & Procedures set forward.

● Assure the quality and quantity of market-ready apartments (communication with the office team).

● Key control including remotes for garages.

● Ensure that all service requests are recorded and communicated appropriately (including the Real Page Maintenance module).

● Chargeback charges to the resident(s) due to damages/photos.

● Document when necessary repairs were requested and completed

● Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations, and certificate of insurance plus W-9 (all repairs requested over $500.00 must have three (3) quotes attached.

● Report any housekeeping issues to the office.

● Resident reporting high water bills complete a bucket test, and change fluid master and flapper immediately. Submeters in the resident’s home may require a new battery. When all the above has been completed then we contact Velocity for a service request.

● Outside the HVAC unit clean around the unit and check insulation annually.

● Retention pond inspections, vault, and lift station follow up on report immediately.

● Lead emergency team for the community when needed. Ensure proper response and handling of all community emergencies with team, residents, buildings, etc. with company guidelines to minimize liabilities (i.e., criminal activity on the community, employee/resident injuries, fire, flood, freezes, mold & mildew, etc.)

● Ensure distribution of all company or community-issued notices (i.e., weather, ice, emergencies, etc.).

● The maintenance shop must be organized and ready for inspection at all times (the code is posted in the key box at the office).

● Golf cart maintenance (weekly).

● Attendance is an imperative job function.

● Employees must fulfill the performance standards of this position and comply with Keystone's policies, rules, and procedures, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

Pay & Perks:

● Salary $50,000 - $65,000 per year

● Eligible for bonuses

● Monthly on-call stipend

● Monthly auto allowance

● 401(k)

● 401(k) matching

● Dental Insurance

● Health Insurance

● Health savings account

● Life Insurance

● Paid time off

● Retirement plan

● Vision insurance

Building Communities to Enhance Lives!

About us: Keystone Homes, a top homebuilder in the Triad, delivers exceptional quality, outstanding service, and affordable pricing. Founded in 1996 by Scott Wallace and Mark Michael, the company has earned a trusted reputation through their combined vision and deep industry expertise. Scott, an engineer, joined forces with Mark, a seasoned builder with over 20 years of experience, to create Keystone Homes. Their mission is clear: build high-quality homes at prices families can afford. By partnering with skilled local tradesmen, they ensure every home reflects superior craftsmanship and attention to detail.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Experience:

• Property maintenance: 4 years (Required)

Ability to Commute:

• Walkertown, NC 27051 (Required)

Work Location: In person

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person