Maintenance Supervisor

Working for Hilton Lake Taupo

Set above the stunning Lake Taupō with panoramic views of the volcanic mountains, Hilton Lake Taupō combines historic charm with modern sophistication.

Featuring 113 beautifully appointed rooms and apartments, the hotel offers thermally heated outdoor pools, tennis courts, a fitness centre, and the acclaimed Bistro Lago restaurant.

As a premier venue for conferences, events, and weddings, Hilton Lake Taupō provides elegant spaces, tailored service, and world-class amenities to create unforgettable experiences.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will support the Chief Engineer / Assistant Chief Engineer in ensuring the smooth operation of all engineering functions, including hotel systems, plant and equipment, team management, sub-contractors, and maintenance of property structure and assets. As a Maintenance Supervisor, you’re not just overseeing the daily operations of physical building and systems maintenance and repairs – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Ensure facility safety and compliance:  Support the maintenance of the hotel’s buildings, mechanical systems, electrical systems, HVAC, and life safety systems, ensuring compliance with local, state, and federal regulations
• Supervise maintenance operations:  Assign and oversee daily maintenance tasks, ensuring thorough documentation of completed work in the property management system.
• Supervise and develop the team:  Train, schedule, and supervise maintenance team members, providing guidance and support to ensure high-quality work and performance
• Oversee contractor work:  Supervise external contractors and inspect completed work for quality and compliance
• Respond to service requests:  Ensure maintenance requests, guest concerns, and emergency situations are addressed promptly and efficiently
• Supervise and develop the team:  Train, schedule, and supervise maintenance team members, providing guidance and support to ensure high-quality work and performance
• Equipment Maintenance & Efficiency:  Repair and maintain all hotel systems and equipment, ensuring efficiency and informing management about deficiencies and stock control needs.
• Cost Management:  Adhere to departmental operating expenses, evaluate products for reuse, monitor stock levels, and ensure the operation runs according to budgets and profit margins.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Trade qualification in HVAC, Electrical, Plumbing, Building, or a related field preferred.
• Proven supervisory experience in maintenance or similar role.
• Must have sound general maintenance knowledge and trade background
• At least 5 years hands-on maintenance experience.
• Proficient in Microsoft Office applications.
• Flexibility to work weekends, holidays and when required.

What Is in It for You?

• Team member only discount global Hilton room rates – Go Hilton Travel Program
• Discounts of up to 25-50% on products and services in participating Hilton outlet
• Learning & Development opportunities including online resources on Hilton University and LinkedIn
• Thrive at Hilton supports our team's well-being and performance
• Uniform provided with full dry cleaning

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.