Maintenance Supervisor

Join our D.R.I.V.E.N Team at Satellite Management!

At Satellite Management, we recognize that our associates are the foundation of our success. We are committed to delivering outstanding services to our customers while fostering an environment that encourages growth and opportunity. Our Apartment Communities in the Westminister/Garden Grove area is currently seeking a talented floating Maintenance Supervisor to be part of our dynamic team. If you are looking for a rewarding career with a company that values your contributions, we invite you to apply and help us drive excellence together!

Pay Scale: $26.00 - $28.00 per hour

Benefits Include:

Wellness

• Medical – Blue Cross and Kaiser Permanente Offered, Dental, Vision, including Telehealth support
• Company paid Life, AD&D, Short-Term Disability and Long-Term Disability Insurance
• Option of Health Savings Account (HSA), and Flexible Spending Accounts (FSA)
• PTO Program (10 days, annual accrual)
• 7 Company Paid Holidays
• Employee Assistance Program (EAP)

Financial

• 401(k) match program 4%
• 401(k) Immediate vesting
• Referral Bonuses
• Annual compensation review
• Mileage Reimbursement
• Cell phone allowance

Development

• Professional development and training opportunities
• Cross-training opportunities
• Tuition reimbursement for courses related to real estate licensing for selected positions
• Annual performance reviews

The Maintenance Technician is responsible for diagnosing maintenance issues, making repairs, and completing maintenance requests in a timely manner. The Maintenance Technician will also be responsible for maintaining the overall condition of the apartment community, including the grounds and common areas, and for providing a quality living environment for residents. Successful Maintenance Technicians will be customer service focused, possess a sense of urgency, and be responsive to resident and team member needs.

Primary Duties and Responsibilities:

• Performs maintenance duties, including work orders and preventative maintenance activities, with minimal supervision consistent with company policies and procedures and direction from supervisor(s), completes documentation and necessary paperwork in a timely, accurate, and complete manner to document and track maintenance activities
• Ensure that apartments are ready for occupancy by performing various and as-needed electrical, HVAC, plumbing, carpentry, and other miscellaneous maintenance and repairs necessary or directed
• Maintenance of grounds, common areas, and amenities by picking up trash and debris, pressure washing breezeways and commons areas, general cleaning as needed, and other areas as directed
• Compliance with company standards and applicable laws, including but not limited to: Fair Housing, OSHA, Landlord Tenant, Local Building Codes, OSHA, and EEOC. Attend and participate in company safety meetings and required trainings, and other safety-related laws and requirements, and report accidents and incidents promptly to an accurate manager
• Report known safety hazards, equipment, and customer concerns to the supervisor
• Respond quickly to emergency situations during work hours and on-call coverage on site location where living when the housing agreement is applicable
• Follow established process for inventory of supplies and materials at the community, by tracking inventory used, returning unused inventory, and notifying supervisor about re-ordering needs. Supports cost-saving initiatives by fixing rather than replacing parts when possible and not being wasteful with materials and supplies
• Maintain high levels of customer service for prospects, residents, vendors, and associates
• Perform other duties as assigned

Skills:

Ability to effectively communicate with residents, vendors, and individuals across the organization, including the ability to communicate effectively in English

• Proficient knowledge of electrical, plumbing, appliance repair, and basic hand/power tools
• Knowledge of environmental hazards, including asbestos, lead-based paint, moisture intrusion, and radon
• Ability to be “on-call” at work site location where housing agreement is applicable when requested and respond promptly to service emergencies
• Basic Computer Skills required to place online orders, respond to emails, take company training, access timecards, and access company-wide emails