Maintenance Support Coordinator

The Maintenance Support Coordinator handles and monitors high-priority and project-level Maintenance Improvement System (MIS) tickets under Fleet Management Support – Maintenance and DMS.

The role is responsible for ticket prioritization, categorization, handler assignment, action planning, follow-ups, and progress monitoring to ensure timely completion based on agreed priorities.

The position also supports maintenance documentation and coordination by ensuring technical information is available and accurately reflected in ticket handling, AMOS updates, validation, and related maintenance activities.

Strong data analytical skills are essential. The role involves analyzing ticket and project data, cross-checking information against AMOS, identifying necessary updates, preparing reports, and recommending practical next steps.

Minimum Qualifications

• Bachelor’s degree in IT, Data Analytics, Data Engineering, Maritime Engineering, or a related technical field.
• 2–3 years of relevant experience in data analysis, technical support, maritime operations, maintenance, or a related field.
• Experience in maritime engineering, vessel maintenance, or fleet support is an advantage.
• Strong analytical skills, including data validation, cross-referencing, identifying discrepancies, and preparing reports and recommendations.
• Advanced proficiency in Microsoft Excel and Microsoft 365; knowledge of Power Query, Power BI, SharePoint, or Microsoft Lists is an advantage.
• Familiarity with AMOS/PMS, DMS, MIS/ticketing systems, or similar maintenance and project management tools.
• Experience using AI tools, including Microsoft Copilot, for research, reporting, documentation, and data analysis.
• Strong coordination, communication, and stakeholder management skills, including follow-ups and issue escalation.
• Organized, detail-oriented, proactive, and able to manage multiple priorities and meet deadlines.
• Able to work independently and collaboratively with stakeholders across different functions and cultures.

Pay: Php30,000.00 - Php90,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance

Application Question(s):

• What is your expected gross monthly salary?

Experience:

• Data analysis skills: 2 years (Required)
• Maritime Engineering: 1 year (Preferred)
• Power BI: 1 year (Preferred)
• Microsoft CoPilot: 1 year (Preferred)

Work Location: In person