Maintenance Support Specialist

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Job Summary:

The Maintenance Specialist will act as the Subject Matter Expert for day-to-day Facilities Maintenance activities and back-office procedures in order to support the Maintenance field team daily service execution. This includes invoice reviews and approvals, reviewing and updating standard repair costs, invoice disputes, and assisting stakeholders with questions. Position may specialize in single or multiple lines of business (HVAC, Fuels, Refrigeration, Food Service Equipment, Car Wash etc.).

Job Responsibilities:

• Review and create capital projects for maintenance repairs and equipment replacements.
• Leverages industry experience to review and approve invoices submitted by external service providers.  (PM, BCP, parts and expense)
• Deferred Management
• Capital training and research
• Review, approve or deny Franchisee charge disputes based on the maintenance agreements and historical data.
• Ability to interpret contract charge matrix by equipment type.
• Work with business and external stakeholders to answer questions and create processes within their specialized line of business•
• Miscellaneous Invoicing reviews and approvals

Education/Experience:

Education: Bachelors/4yr Degree

Yrs of Experience: 4 - 8 years

Additional Responsibilities:

• Utilize maintenance field experience to review and approve invoicing
• Excellent communication skills and the ability to deliver concise, detail oriented written communications to service providers and key stakeholders, both internal, and external
• Combine industry knowledge and analytical analysis of costs trends by line of business for constant improvement and cost saving efforts
• Must be self-motivated and team orientated while being comfortable navigating the fast pace of retail maintenance
• Experience quickly identifying issues and resolving problems to provide customers with best possible experience.

Pay: $85,000.00 -$127,500.00 Annual

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative For Hiring.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.