Maintenance Technical Manager

About the role

This role involves maintenance and technical management of mission-critical facilities and 24/7 service operations. You will plan and oversee preventive and corrective maintenance activities, conduct site inspections and technical assessments, coordinate with service teams, and provide technical guidance and support for maintenance and service activities.

Key responsibilities

• Plan and oversee preventive and corrective maintenance activities
• Ensure maintenance activities are completed according to customer requirements and agreed schedules
• Provide technical guidance and support for maintenance and service activities
• Troubleshoot technical issues and support emergency breakdown response when required
• Conduct site inspections and technical assessments to identify maintenance requirements
• Review engineering drawings, technical documentation, and equipment conditions
• Recommend suitable maintenance, repair, refurbishment, retrofit, and upgrade solutions
• Work closely with Service Engineers and Service Coordinators to plan maintenance schedules and manpower
• Monitor service delivery to ensure compliance with customer requirements and SLAs
• Communicate with customers regarding maintenance requirements, technical issues, and service recommendations

About you

• Diploma or Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related engineering discipline
• Minimum 5 years of experience in maintenance, service, or technical management
• Experience in managing Annual Maintenance Contracts (AMC) and Service Level Agreements (SLA) is preferred
• Good understanding of generator enclosure systems, diesel generator support systems, mechanical and electrical equipment, HVAC and ventilation systems, acoustic enclosures, fuel systems, and preventive & corrective maintenance
• Ability to interpret engineering drawings and technical documentation
• Proficient in Microsoft Office and CRM/ERP systems
• Good command of English, Bahasa Malaysia, and Mandarin
• Strong technical, communication, problem-solving, planning, and organisational skills
• Able to work independently and willing to travel for customer visits, site inspections, and emergency support