Maintenance Technician

Maintenance Technician
Location: Holiday Inn East Medical Center
Department: Engineering / Facilities
Reports to: Chief Engineer / Engineering Manager
Employment Type: Full-Time

About Holiday Inn East Medical Center

At Holiday Inn East Medical Center, we’re passionate about delivering True Hospitality for Good. Our hotels are built on exceptional guest experiences, and that starts with safe, well-maintained, and welcoming spaces. We’re looking for a skilled and dependable Maintenance Technician to join our team and help keep our property operating at the highest standard.

Position Summary

The Maintenance Technician is responsible for performing routine maintenance, repairs, and preventive upkeep throughout the hotel. This role supports the Engineering team in ensuring all guest rooms, public areas, mechanical systems, and back-of-house spaces are safe, functional, and aligned with IHG brand standards.

Key Responsibilities

• Perform general maintenance and repair tasks in guest rooms, public spaces, and operational areas
• Complete work orders promptly and professionally, with minimal disruption to guests
• Conduct preventive maintenance on equipment, fixtures, HVAC, plumbing, electrical, and carpentry systems
• Assist with troubleshooting and repairing mechanical, electrical, and plumbing issues
• Inspect building systems regularly to identify maintenance needs and safety concerns
• Support compliance with safety, fire, and life-safety standards
• Respond to guest and team member maintenance requests in a courteous and timely manner
• Maintain accurate records of repairs, inspections, and completed tasks
• Coordinate with vendors and contractors as needed
• Uphold IHG cleanliness, safety, and service standards at all times

Qualifications

• 1–3 years of maintenance experience in a hotel, hospitality, or similar facility preferred
• Basic knowledge of HVAC, plumbing, electrical, painting, carpentry, and general repair work
• Ability to diagnose and resolve maintenance issues efficiently
• Strong attention to detail and commitment to guest satisfaction
• Ability to work independently and as part of a team
• Good communication and customer service skills
• Flexible availability, including evenings, weekends, and holidays as needed
• High school diploma or equivalent preferred
• Any relevant technical certification or trade training is a plus

Physical Requirements

• Ability to stand, walk, bend, lift, and carry equipment or materials as needed
• Able to lift up to [insert weight] pounds
• Comfortable working in various indoor and outdoor environments
• May require climbing ladders, using hand tools, and performing manual labor

Work Location: In person