Maintenance Technician

About Echelon Property Management

At Echelon Property Management, we take pride in creating exceptional communities where residents feel at home. We value teamwork, professionalism, accountability, and outstanding customer service. If you enjoy hands-on work, solving problems, and making a positive impact every day, we'd love to hear from you.

Job Summary

Echelon Property Management is seeking a dependable, skilled, and customer-focused Maintenance Technician to join our team. This position is responsible for maintaining our single-family rental homes by performing repairs, completing preventive maintenance, preparing homes for new residents, and responding to maintenance requests in a professional and timely manner.

The ideal candidate takes pride in quality workmanship, enjoys problem-solving, and is committed to providing exceptional customer service. This role includes participation in an after-hours emergency on-call rotation.

Responsibilities

• Perform routine maintenance and repairs, including plumbing, electrical, HVAC, carpentry, drywall, painting, appliance repair, and general maintenance.
• Respond promptly and professionally to resident maintenance requests.
• Diagnose and resolve emergency maintenance issues, including plumbing leaks, HVAC failures, electrical outages, lockouts, and other urgent repairs.
• Participate in a rotating after-hours and weekend on-call schedule for emergency maintenance.
• Complete work orders accurately using property management software.
• Perform preventive maintenance on homes, building systems, and equipment.
• Prepare vacant homes for new residents by completing repairs, touch-ups, inspections, and ensuring homes are move-in ready.
• Assist with grounds maintenance, irrigation systems, seasonal property upkeep, and maintaining community curb appeal.
• Perform snow removal, de-icing, and winter weather preparation as needed.
• Coordinate with outside vendors and contractors for specialized repairs.
• Maintain an organized inventory of tools, equipment, and maintenance supplies.
• Follow company safety procedures and maintain a clean, organized work environment.
• Deliver excellent customer service while interacting professionally with residents, vendors, and team members.

Qualifications

• High school diploma or GED required.
• Two or more years of residential, apartment, hotel, or property maintenance experience preferred.
• Working knowledge of plumbing, electrical, HVAC, appliance repair, drywall, painting, carpentry, and general maintenance.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to prioritize multiple tasks and work independently.
• Valid driver's license with a clean driving record.
• Reliable transportation.
• Ability to participate in an after-hours emergency on-call rotation.

Physical Requirements

• Frequently walk, stand, climb ladders, bend, kneel, and work in indoor and outdoor environments throughout the year.
• Ability to safely lift and carry up to 75 pounds.
• Ability to safely operate maintenance tools and equipment.

Schedule

• Full-time
• Monday through Friday
• Rotating after-hours and weekend emergency on-call schedule
• Overtime available during emergency situations, severe weather events, and peak maintenance periods

Benefits

• Competitive pay
• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Company-provided tools and equipment
• Ongoing training and professional development
• Opportunities for career growth within a growing company